Technology Products & Platforms (Governance & Regulatory) Manager

JOB TITLE Technology Product and Plateforms Manager (Governance & Regulatory) Manager JOB SUMMARY Responsible for coordinating governance, regulatory compliance, and technology program delivery across the Group Technology Products & Platforms (GTPP) portfolio. The role provides portfolio-level oversight of governance frameworks, regulatory requirements, documentation, risks, POCs, milestones, and approval gates, ensuring technology initiatives progress effectively from concept through implementation or Go/No-Go decision. The role serves as the central coordinator for portfolio governance, regulatory engagement, program reporting, and decision-support materials, working closely with Product, Engineering, Legal, Compliance, Risk, Information Security, Finance, and other stakeholders. It also drives consistent program management practices, maintains visibility of program health and regulatory readiness, and provides management with timely information to support informed decision-making. THE POSTURE/OUTLOOK OF THE SUCCESFUL CANDIDATE Compliance as a feature, not a burden. Governance that earns trust and enables delivery. The role operates at portfolio level, connecting technology program, regulatory obligations, risks, dependencies, and decisions across the GTPP portfolio. Governance should provide visibility, control, assurance, and audit-readiness needed to help programs move forward efficiently, with the level of scrutiny proportionate to the risk and nature of each initiative. The role emphasis rigorous execution, clear documentation, defined governance gates, measurable outcomes, and strong accountability. Every program should have clear requirements, success criteria, owners, timelines, risks, and decision points, while reporting should focus on meaningful outcomes such as regulatory obligations closed, milestones achieved, risks addressed, and decisions enabled. All governance materials should provide management with a clear view of the current position, key risks, required decisions, and next steps. REPORTING RELATIONSHIPS Reports To: Director of Group Technology, Products & Platforms RESPONSIBILITIES 1. Portfolio Regulatory Documentation & Compliance Develop, maintain, and continuously update regulatory and licensing documentation across the technology portfolio, including pMint and other technology ventures. Maintain a comprehensive register of regulatory obligations, licenses, approvals, and compliance requirements applicable to relevant entities, products, and technology initiatives. Monitor regulatory obligations and coordinate timely completion, submission, renewal, remediation, and closure of regulatory requirements. Prepare and coordinate regulatory submissions, license applications, approval requests, and responses to regulatory enquiries. Maintain appropriate evidence and supporting documentation for regulatory and governance requirements. Ensure regulatory documentation is accurate, complete, current, properly version-controlled, and maintained in approved repositories. Track regulatory dependencies and identify potential impacts of regulatory requirements on program timelines, scope, product design, or implementation. 2. Portfolio Governance & Controls Develop and maintain governance frameworks, policies, decision rights, approval processes, control requirements, and supporting documentation across GTPP programs. Establish and maintain appropriate governance gates for technology initiatives, including POCs, regulatory approvals, implementation decisions, and Go/No-Go decisions. Coordinate governance reviews and ensure that required approvals, assessments, evidence, and stakeholder inputs are obtained before programs progress through defined gates. Maintain visibility of governance and compliance gaps across the portfolio and coordinate remediation actions with responsible owners. Partner with Legal, Compliance, Risk, Information Security, Internal Audit, and other control functions to ensure adherence to regulatory and Group governance requirements. Maintain a portfolio-level view of governance risks, dependencies, outstanding approvals, and key control issues. 3. Technology Program & Portfolio Management Coordinate the planning and delivery of technology programs and work streams within the GTPP portfolio, with particular focus on governance, regulatory readiness, dependencies, and approval requirements. Establish program requirements, milestones, dependencies, deliverables, risks, decision points, and stakeholder responsibilities. Monitor program progress against approved scope, timelines, milestones, and governance requirements. Identify cross-programme dependencies, bottlenecks, resource constraints, and issues that may affect portfolio delivery. Coordinate stakeholders across Product, Engineering, Legal, Compliance, Risk, Information Security, Finance, external partners, and other relevant functions. Maintain consolidated portfolio-level program status and provide visibility of key issues requiring management attention or decision. Support the Director of Group Technology, Products & Platforms with portfolio planning, prioritization, governance, and program reporting. 4. Technical Program & Proof of Concept (POC) Management Define POC scope, business requirements, technical considerations, regulatory considerations, success criteria, risks, and acceptance gates. Coordinate the delivery lifecycle of POCs from initiation through execution, assessment, and Go/No-Go decision. Ensure that POCs have appropriate governance, regulatory, risk, security, and compliance considerations before execution. Manage POC timelines, dependencies, risks, issues, stakeholder engagement, and decision requirements. Track POC outcomes against agreed success criteria and coordinate documentation required for subsequent implementation, scale-up, modification, or closure. Produce executive-ready specifications, governance papers, program updates, decision papers, and supporting documentation. 5. Regulatory Reporting & Stakeholder Coordination Serve as the central point of coordination for regulatory, governance, and program reporting across the technology portfolio. Prepare periodic portfolio reports highlighting program status, regulatory compliance, governance progress, risks, dependencies, key milestones, and outstanding decisions. Coordinate regulatory engagements with regulators, external advisers, and relevant internal stakeholders. Track regulatory queries, requests, commitments, and follow-up actions to ensure timely closure. Escalate critical regulatory, governance, program, and delivery issues with clear recommendations and implementation options. Maintain an accurate record of key regulatory and governance decisions, approvals, commitments, and actions. 6. Portfolio Risk, Issues & Decision Management Maintain portfolio-level visibility of material program risks, issues, dependencies, and regulatory concerns. Ensure high-risk issues are appropriately documented, assigned to accountable owners, monitored, and escalated within agreed timelines. Coordinate mitigation and remediation actions and track them through to closure. Identify recurring governance, regulatory, or program management issues and recommend improvements to prevent recurrence. Prepare decision-support materials that clearly articulate the issue, implications, available options, risks, and required management action. KPI 1. Regulatory Submissions & Approvals 100% of planned regulatory submissions filed within approved timelines. 90%+ of submissions accepted without material rework. Regulatory responses, queries, and follow-up actions managed within agreed SLAs. 100% of regulatory approvals, licenses, renewals, and commitments tracked to closure. 2. Compliance & Governance Management 100% of identified regulatory obligations captured and maintained in the obligations register. 100% quarterly review of the regulatory obligations register completed. Zero material compliance gaps left unresolved beyond agreed remediation timelines. 100% of applicable programs subject to defined governance and approval requirements before progressing through relevant gates. 3. Portfolio Program Management 90%+ of active program reporting against approved milestones, timelines, risks, and dependencies. 100% of material portfolio program have documented scope, milestones, owners, dependencies, risks, and decision points. Portfolio program status reports delivered within agreed reporting timelines. Material program risks and dependencies identified and escalated within agreed timelines. 4. POC Program Delivery 90%+ of POCs progress from specification to Go/No-Go decision within approved cycle time. 100% of POCs have documented scope, requirements, success criteria, regulatory considerations, risks, and acceptance gates before execution. POC decision cycle time tracked and improved quarter-on-quarter. 100% of completed POCs have documented outcomes and recommended next steps. 5. Documentation & Governance Quality 100% of governance and regulatory documents maintained in approved repositories. 95%+ first-pass approval rate for executive and governance papers. Zero critical audit findings attributable to documentation deficiencies. 100% of material governance decisions and approvals appropriately documented. 6. Stakeholder & Risk Management 100% of high-risk issues escalated within 48 hours of identification. 90%+ of stakeholder action items closed within agreed timelines. Monthly governance and portfolio program status reports delivered by agreed reporting dates. 100% of material cross-programme dependencies tracked and assigned to accountable owners. SKILLS Portfolio Technology Program Management Technical Program and Project Management Regulatory Compliance & Governance Regulatory Documentation & Policy Development Portfolio Planning, Tracking & Delivery Management Risk, Issue & Dependency Management Governance, Controls & Decision Management Regulatory Reporting & Stakeholder Coordination POC Planning and Delivery Management Executive Reporting & Business Communication Cross-functional Program Leadership Process Improvement and Operational ExcellenceOther Core/Generic Skills: Requirements SPECIFICATION / QUALIFICATION Qualification Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, Law, or a related discipline. Professional certification in Project Management (PMP, PRINCE2), Governance, Risk, or Compliance is an added advantage. Minimum Experience Minimum of six (6) years' experience in Technical Program Management, Governance, Regulatory Compliance, or Project Management within fin-tech, financial services, or another regulated industry. Demonstrated experience managing regulatory submissions and interactions with regulatory bodies. Proven experience delivering technical program and Proofs of Concept (POCs) through governance and approval processes. Strong understanding of Nigerian regulatory frameworks, including CBN, SEC, NDPC (Data Privacy), and related financial services regulations. Experience working with cross-functional teams across Product, Engineering, Legal, Risk, Compliance, and Information Security.