Technology Change Management, Director

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

RSM is seeking an experienced, growth-oriented Director to join our Management Consulting practice as a Change Management Director within our Enterprise Performance capability. The Director will serve as a trusted advisor to executive stakeholders, helping organizations navigate large-scale transformation initiatives while ensuring adoption, readiness, and sustainable business outcomes. In addition to leading client engagements, this role is accountable for market development, business development, thought leadership, team growth, and contributing to the overall expansion of the Change Management practice.

This role combines executive advisory capabilities, change leadership expertise, and practice development responsibilities, with a focus on driving growth and expanding RSM's presence in the marketplace.

Key Responsibilities

• Lead complex enterprise transformation initiatives, including organizational change, finance transformation, operating model redesign, shared services, business process improvement, and technology implementations.
• Serve as a trusted advisor to executive stakeholders on organizational impacts, adoption risks, and transformation strategies.
• Lead executive workshops and strategic planning sessions to align stakeholders and drive business outcomes.

• Design and implement change management strategies that maximize adoption and business value.
• Apply leading change management methodologies (Prosci ADKAR, Kotter, Bridges, etc.) across client engagements.
• Oversee stakeholder engagement, communications, training, readiness assessments, and adoption measurement activities.
• Ensure delivery excellence across multiple client engagements.

• Contribute to practice growth through business development, account expansion, and relationship management activities.
• Identify and pursue new opportunities within existing and prospective clients.
• Support proposals, solution development, client presentations, and sales pursuits.
• Develop thought leadership, market presence, and service offerings that enhance the firm's change management capabilities.

• Serve as an executive relationship lead for key client engagements.
• Build, mentor, coach, and develop high-performing consulting teams.
• Support recruiting, talent development, and capability-building initiatives within the practice.

• Define and monitor adoption, readiness, engagement, and benefits realization metrics.
• Evaluate transformation outcomes and continuously improve methodologies, tools, and delivery approaches.

Qualifications

• Bachelor's degree in Business, Organizational Development, Psychology, Communications, or a related field.
• 12+ years of experience leading organizational change, transformation, or consulting initiatives.
• Proven experience leading enterprise-scale transformation programs.
• Demonstrated success developing client relationships and supporting business development efforts.
• Experience building and leading high-performing teams in a consulting or professional services environment.
• Ability to travel up to 50% throughout Canada and US.

Preferred Certifications

• Prosci Certified Change Practitioner
• CCMP Certification
• PMP Certification
• MBA or related advanced degree

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.