IT Support Specialist
ECS | Enterprise Change Specialists
Techno-Functional Consultant – Xstore & SIOCS
ECS | Enterprise Change Specialists· Consulting Services - IT
About this role
looking for an experienced Techno-Functional Consultant. The potential candidate should have a minimum of 5 years of experience in implementing and supporting retail store and inventory systems, with strong functional expertise in Oracle Retail Xstore and SIOCS.
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Desired Skills
Must Have
• Strong functional knowledge of Oracle Retail Xstore (Fixed POS and Mobile POS) including POS flows, tenders, promotions, returns, and store operations
• Strong functional knowledge of Oracle Retail SIOCS, including inventory movements, adjustments, receiving, transfers, and stock counting processes
• Experience working on Xstore and SIOCS integrations (inbound and outbound) with systems such as OMS, RMS, loyalty, and payment providers
• Knowledge of payment integrations and end-to-end POS transaction flows
• Hands-on experience in SIT and UAT cycles, including test scenario preparation, execution, and defect management
• Experience in store rollouts, go-live support, and hyper care
Good to Have
• Experience with RICS and its integration with SIOCS and RMS
• Exposure to other Oracle Retail modules such as RMS, ReSA, RPM, or OMS systems
• Experience working in integration-heavy retail environments
• Experience with JIRA, Confluence, and Agile/Scrum methodologies
________________________________________
Responsibilities
• Act as a techno-functional SME for Xstore and SIOCS across projects and support initiatives
• Gather, analyze, and document business and functional requirements
• Support enhancements, feature rollouts, and configuration changes in Xstore and SIOCS
• Coordinate and support system integrations between POS, inventory, and other retail systems
• Prepare and execute SIT and UAT test scenarios, and manage defect triage with technical teams
• Support production issues, perform functional analysis, and coordinate resolution with relevant teams
• Assist in release validation and post-deployment support
• Work closely with business users, product teams, and technical teams to ensure smooth delivery
• Create and maintain functional documentation, process flows, and interface validation documents
• Must be a self-starter, detail-oriented, and able to manage multiple parallel workstreams
________________________________________
Desired Skills
Must Have
• Strong functional knowledge of Oracle Retail Xstore (Fixed POS and Mobile POS) including POS flows, tenders, promotions, returns, and store operations
• Strong functional knowledge of Oracle Retail SIOCS, including inventory movements, adjustments, receiving, transfers, and stock counting processes
• Experience working on Xstore and SIOCS integrations (inbound and outbound) with systems such as OMS, RMS, loyalty, and payment providers
• Knowledge of payment integrations and end-to-end POS transaction flows
• Hands-on experience in SIT and UAT cycles, including test scenario preparation, execution, and defect management
• Experience in store rollouts, go-live support, and hyper care
Good to Have
• Experience with RICS and its integration with SIOCS and RMS
• Exposure to other Oracle Retail modules such as RMS, ReSA, RPM, or OMS systems
• Experience working in integration-heavy retail environments
• Experience with JIRA, Confluence, and Agile/Scrum methodologies
________________________________________
Responsibilities
• Act as a techno-functional SME for Xstore and SIOCS across projects and support initiatives
• Gather, analyze, and document business and functional requirements
• Support enhancements, feature rollouts, and configuration changes in Xstore and SIOCS
• Coordinate and support system integrations between POS, inventory, and other retail systems
• Prepare and execute SIT and UAT test scenarios, and manage defect triage with technical teams
• Support production issues, perform functional analysis, and coordinate resolution with relevant teams
• Assist in release validation and post-deployment support
• Work closely with business users, product teams, and technical teams to ensure smooth delivery
• Create and maintain functional documentation, process flows, and interface validation documents
• Must be a self-starter, detail-oriented, and able to manage multiple parallel workstreams
Frequently Asked Questions
Is the salary disclosed for the Techno-Functional Consultant – Xstore & SIOCS position at ECS | Enterprise Change Specialists?
The salary for this Techno-Functional Consultant – Xstore & SIOCS role at ECS | Enterprise Change Specialists is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Techno-Functional Consultant – Xstore & SIOCS position at ECS | Enterprise Change Specialists located?
This Techno-Functional Consultant – Xstore & SIOCS role at ECS | Enterprise Change Specialists is based in Dubai, Dubai, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Techno-Functional Consultant – Xstore & SIOCS role at ECS | Enterprise Change Specialists full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Techno-Functional Consultant – Xstore & SIOCS role in the Consulting Services - IT department at ECS | Enterprise Change Specialists.
Which team or department does the Techno-Functional Consultant – Xstore & SIOCS at ECS | Enterprise Change Specialists belong to?
This Techno-Functional Consultant – Xstore & SIOCS position is part of the Consulting Services - IT department at ECS | Enterprise Change Specialists. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Techno-Functional Consultant – Xstore & SIOCS position at ECS | Enterprise Change Specialists?
Click the "Apply Now" button on this page. You will be redirected to ECS | Enterprise Change Specialists's official application portal hosted on freshteam where you can submit your application directly.
When was the Techno-Functional Consultant – Xstore & SIOCS job at ECS | Enterprise Change Specialists posted?
This Techno-Functional Consultant – Xstore & SIOCS position at ECS | Enterprise Change Specialists was posted on Sep 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Techno-Functional Consultant – Xstore & SIOCS
ECS | Enterprise Change Specialists
You'll be redirected to ECS | Enterprise Change Specialists's official application page on freshteam.