Technical Writer

Overview

CIS Secure is seeking a Technical Writer for its Darkblade Systems operating company to support a mission-critical customer environment in Annapolis Junction, Maryland. The Technical Writer will create and maintain technical documentation for software applications, operational procedures, user guides, and training materials while working closely with software developers, engineers, and technical subject matter experts to ensure documentation is accurate, clear, and effective.

Responsibilities

The Technical Writer will be responsible for the following:

• Assist in preparing and maintaining operations documentation, user guides, manuals, and technical publications.
• Gather technical information from developers, engineers, and subject matter experts and transform it into clear, concise documentation.
• Prepare and maintain operational procedures, technical manuals, user guides, and training materials.
• Maintain a current internal documentation library and ensure documentation remains accurate and up to date.
• Work directly with software developers and technical teams to produce quality documentation and training materials.
• Support all phases of the documentation lifecycle, including development, revision, publication, and maintenance.
• Prepare reports, responses, presentations, and briefings for technical and non-technical audiences.
• Coordinate document formatting, layout, and design.
• Research complex technical subject matter and organize information from multiple sources into documentation that is easily understood by a broad audience.
• Utilize Microsoft Word, PowerPoint, Visio, and related tools to create and maintain documentation products.

OPERATING HOURS AND EXPECTATIONS:

• This position operates 100% onsite unless otherwise discussed and approved by the Program Manager and customer; work is conducted on a standard eight (8) hour schedule Monday - Friday.

TRAVEL:

• This position requires no travel.

Qualifications

CLEARANCE:

• Active Top Secret / SCI and Full Scope/Lifestyle Polygraph is required upon application for initial consideration.   *** This position is not open for any clearance upgrades, reactivation, or sponsorship.***

EDUCATION:

• Bachelor's degree in English, Communications, Technical Writing, Journalism, Information Systems, Computer Science, or a related field preferred.
• Equivalent combinations of education, training, and relevant experience may be considered.

CERTIFICATION(S): 

• Technical writing or documentation certifications are desirable but not required.

 REQUIRED SKILLS AND EXPERIENCE:

• Experience creating technical documentation in support of software, systems, or technology-focused environments.
• Strong written and verbal communication skills.
• Experience developing user guides, technical manuals, standard operating procedures, technical publications, or training materials.
• Ability to gather information from multiple technical sources and produce clear, accurate documentation.
• Proficiency with Microsoft Office applications, including Word, PowerPoint, and Visio.
• Strong organizational skills and attention to detail.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.

 DESIRED SKILLS AND EXPERIENCE:

• Experience supporting Intelligence Community, Department of Defense, or Federal Government programs.
• Familiarity with software development environments and technical documentation best practices.
• Experience working directly with software engineers, developers, system administrators, or other technical subject matter experts.
• Experience supporting configuration-controlled documentation environments.

Benefits

WHAT WE OFFER:

At CIS Secure and its associated companies, Intrepid Solutions and Services and Darkblade Systems, we believe in promoting fair and transparent pay practices. We are committed to disclosing the compensation range for transparency and to set clear expectations for all applicants for this posting. This range represents the anticipated low and high end of the base salary for the advertised job, promotion, or transfer opportunity. Please note that the pay range provided is a good faith estimate for the position at the time of posting. The actual salary offered may vary based on various factors including but not limited to relevant experience, knowledge, skills and abilities, education, geographic location, as well as internal equity, and alignment to market data.Job Type: Full-time (onsite)

Pay Range: $90,000.00 - $180,000.00 per year

Benefits:

• 401(k) 
• Dental insurance
• Medical insurance
• Health Savings Account option
• Flexible Spending
• Vision insurance
• Life and Disability Insurance
• Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance)
• Paid Time Off
• Holiday pay

CIS Secure is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Responsibilities

The Technical Writer will be responsible for the following:
- Assist in preparing and maintaining operations documentation, user guides, manuals, and technical publications.
- Gather technical information from developers, engineers, and subject matter experts and transform it into clear, concise documentation.
- Prepare and maintain operational procedures, technical manuals, user guides, and training materials.
- Maintain a current internal documentation library and ensure documentation remains accurate and up to date.
- Work directly with software developers and technical teams to produce quality documentation and training materials.
- Support all phases of the documentation lifecycle, including development, revision, publication, and maintenance.
- Prepare reports, responses, presentations, and briefings for technical and non-technical audiences.
- Coordinate document formatting, layout, and design.
- Research complex technical subject matter and organize information from multiple sources into documentation that is easily understood by a broad audience.
- Utilize Microsoft Word, PowerPoint, Visio, and related tools to create and maintain documentation products.
OPERATING HOURS AND EXPECTATIONS:
- This position operates 100% onsite unless otherwise discussed and approved by the Program Manager and customer; work is conducted on a standard eight (8) hour schedule Monday - Friday.
TRAVEL:
- This position requires no travel.