Technical Support Engineer
Autofleet· Technical Support
About this role
Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.
As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.
This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.
The position is shift-based and requires work during weekends.
What You'll Do
- Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure
- Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail
- Master Autofleet's entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features
- Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development
- Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
- Provide expert guidance on product configuration to optimize performance for each customer's unique environment
- At least 3 years in technical support engineer or similar technical role
- Strong customer-facing skills
- Experience working with JSON, SQL, APIs, and webhooks for diagnosing and resolving issues.
- Familiar with GCP, Jira, Intercom, and Notion- an advantage
- Solid technical aptitude and a passion for learning new technologies, products, and methodologies
- Experience with log analysis and error debugging.
- Ability to multi-task and prioritize effectively while handling urgent issues.
- Experience with web technologies and scripting languages - nice to have
- Fantastic spoken and written English
Frequently Asked Questions
Is the salary disclosed for the Technical Support Engineer position at Autofleet?
The salary for this Technical Support Engineer role at Autofleet is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Support Engineer position at Autofleet located?
This Technical Support Engineer role at Autofleet is based in Tel Aviv-Yafo, Tel Aviv District, Israel. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Support Engineer role at Autofleet full-time or part-time?
This is listed as a Full time position. It is posted as a Technical Support Engineer role in the Technical Support department at Autofleet.
Which team or department does the Technical Support Engineer at Autofleet belong to?
This Technical Support Engineer position is part of the Technical Support department at Autofleet. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Support Engineer position at Autofleet?
Click the "Apply Now" button on this page. You will be redirected to Autofleet's official application portal hosted on workable where you can submit your application directly.
When was the Technical Support Engineer job at Autofleet posted?
This Technical Support Engineer position at Autofleet was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Support Engineer
Autofleet
You'll be redirected to Autofleet's official application page on workable.