Client Support Engineer
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Technical Support Engineer
Abou Ghaly Motors· General Automotive
About this role
- Provide technical assistance to all the technical staff (Engineers &technicians) and all after sales department such as service advisors and parts department.
- Provide troubleshooting assistance to all technical staff of all branches via phone, email, and remote service support tools.
- Creating, tracking, and monitoring all the technical reports of product concerns and announcing the solution issued by the manufacturer to all technical staff.
- Announcing the up-to-date technical service bulletins, recalls, and technical news published on technical website to help the technical team fix complicated concerns with less repair time and high quality.
- Issuing monthly Recall Progress situation reports.
- Understand all current and legacy products and deal with all pertained concerns.
- Creating and modifying the scheduled maintenance tables according to manufactures' updates and following up on their correct applications in quick maintenance department high quality.
- Provide dedicated–specific technical training to new hiring engineers and technicians related to scan tools applications and the different systems in the vehicles according to full cooperation with the training department.
- Assist in saving and updating all required special tools and teach the technical staff the proper application of the special tools.
- Visiting the other branch and issuing a visit report email.
- Updating software of the diagnostic scan tools so they can deal with the different up-to-date systems equipped to the vehicles.
- Bachelor’s degree: graduated from automotive engineering department.
- 1 year at least of experience.
Frequently Asked Questions
Is the salary disclosed for the Technical Support Engineer position at Abou Ghaly Motors?
The salary for this Technical Support Engineer role at Abou Ghaly Motors is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Support Engineer position at Abou Ghaly Motors located?
This Technical Support Engineer role at Abou Ghaly Motors is based in Al Obour City, Obour, Egypt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Support Engineer role at Abou Ghaly Motors full-time or part-time?
This is listed as a Full time position. It is posted as a Technical Support Engineer role in the General Automotive department at Abou Ghaly Motors.
Which team or department does the Technical Support Engineer at Abou Ghaly Motors belong to?
This Technical Support Engineer position is part of the General Automotive department at Abou Ghaly Motors. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Support Engineer position at Abou Ghaly Motors?
Click the "Apply Now" button on this page. You will be redirected to Abou Ghaly Motors's official application portal hosted on workable where you can submit your application directly.
When was the Technical Support Engineer job at Abou Ghaly Motors posted?
This Technical Support Engineer position at Abou Ghaly Motors was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Support Engineer
Abou Ghaly Motors
You'll be redirected to Abou Ghaly Motors's official application page on workable.