Client Support Engineer
origamirisk
Technical Support Engineer
queuebuster· Product Support
About this role
Position Title: Technical Support Engineer / Sr. Technical Support Engineer
Location: Noida (Onsite)
Position Type: Full Time
About DPD Technologies
QueueBuster (a DPD Technology company) is a dynamic and fast-growing retail technology leader, revolutionizing the way businesses manage their
operations. From sprawling retail chains to compact kiosks and carts, QueueBuster powers over 75,000 merchants across the globe. Our versatile
POS solutions cater to diverse business needs, including seamless billing, inventory management, khata (digital ledger), eStore integration, CRM loyalty programs, and detailed reporting. Serving industries like retail, restaurants, cafes, electronics, FMCG, and more, QueueBuster is committed to empowering businesses of all sizes to operate smarter and more efficiently. At QueueBuster, we champion a culture of collaboration, creativity, and innovation, where teamwork thrives, and flexibility is celebrated.
Job Description
We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot our POS software problems and help our customers with their support queries. Ultimately, you will be a person our customers' trust. They will rely on you to provide timely and accurate solutions to their technical problems.
Roles and Responsibilities
- Responsible to merchant’s support queries
- Support on email / phone calls / google meets to give clients quick answers
- Online meeting with merchants to diagnose the software issues providing product tech demonstration to the merchants Installing and configuring merchant’s POS device
- Merchant On-boarding, product online training. Ability to work in 24*7 support environment
- Willing to travel to client side for troubleshooting, if needed
Education
- Bachelor’s degree in computer science or information technology
- Proven work experience of 0-3 yrs as an application support / technical support role Ability to solve complex application/software issues
- Excellent interpersonal skills
- Good written and verbal communication skills
Frequently Asked Questions
What is the salary for the Technical Support Engineer role at queuebuster?
The listed salary for this Technical Support Engineer position at queuebuster is up to INR 600K. This is an FULL TIME role.
Where is the Technical Support Engineer position at queuebuster located?
This Technical Support Engineer role at queuebuster is based in Noida, UP, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Support Engineer role at queuebuster full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Technical Support Engineer role in the Product Support department at queuebuster.
Which team or department does the Technical Support Engineer at queuebuster belong to?
This Technical Support Engineer position is part of the Product Support department at queuebuster. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Support Engineer position at queuebuster?
Click the "Apply Now" button on this page. You will be redirected to queuebuster's official application portal hosted on keka where you can submit your application directly.
When was the Technical Support Engineer job at queuebuster posted?
This Technical Support Engineer position at queuebuster was posted on Aug 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Support Engineer
queuebuster · 💰 up to INR 600K
You'll be redirected to queuebuster's official application page on keka.