Technical Specialist

Apply Now ↗
📍 Chennai, India

About this role

Job Summary

Task Description: Key Responsibilities
1. Solution Architecture & Design
Define end-to-end architecture for Salesforce Marketing and Sales ecosystems, including:
Sales Cloud, Account Engagement (Pardot), Marketing Cloud (if applicable)
Customer data flows, segmentation, and campaign orchestration
Design scalable, reusable, and modular solutions aligned to enterprise architecture standards
Ensure high performance, security, and data integrity across systems
2. Business & Stakeholder Alignment
Collaborate with business stakeholders (Marketing, Sales, CX teams) to:
Understand goals such as lead generation, conversion optimization, pipeline acceleration
Translate business objectives into solution blueprints with measurable KPIs
Provide architectural recommendations that maximize ROI (e.g., campaign efficiency, conversion uplift, cost optimization)
3. Salesforce Platform Expertise
Lead design across:
Lead lifecycle management (Lead → MQL → SQL → Opportunity)
Campaign management & attribution models
Marketing automation journeys
Ensure best practices for:
Data model design (Contacts, Accounts, Campaigns, Custom Objects)
Data quality, deduplication, and governance
Role hierarchy, sharing, and security model
4. Integration & Data Architecture
Architect integrations with:
External systems (CDP, ERP, Web platforms)
APIs,

Key Responsibilities

Task Description: Key Responsibilities
1. Solution Architecture & Design
Define end-to-end architecture for Salesforce Marketing and Sales ecosystems, including:
Sales Cloud, Account Engagement (Pardot), Marketing Cloud (if applicable)
Customer data flows, segmentation, and campaign orchestration
Design scalable, reusable, and modular solutions aligned to enterprise architecture standards
Ensure high performance, security, and data integrity across systems
2. Business & Stakeholder Alignment
Collaborate with business stakeholders (Marketing, Sales, CX teams) to:
Understand goals such as lead generation, conversion optimization, pipeline acceleration
Translate business objectives into solution blueprints with measurable KPIs
Provide architectural recommendations that maximize ROI (e.g., campaign efficiency, conversion uplift, cost optimization)
3. Salesforce Platform Expertise
Lead design across:
Lead lifecycle management (Lead → MQL → SQL → Opportunity)
Campaign management & attribution models
Marketing automation journeys
Ensure best practices for:
Data model design (Contacts, Accounts, Campaigns, Custom Objects)
Data quality, deduplication, and governance
Role hierarchy, sharing, and security model
4. Integration & Data Architecture
Architect integrations with:
External systems (CDP, ERP, Web platforms)
APIs,

Skill Requirements

Other Requirements

Frequently Asked Questions

Is the salary disclosed for the Technical Specialist position at HCLTech?
The salary for this Technical Specialist role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Specialist position at HCLTech located?
This Technical Specialist role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Technical Specialist position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Technical Specialist job at HCLTech posted?
This Technical Specialist position at HCLTech was posted on Aug 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Specialist
HCLTech
Apply for this role ↗

You'll be redirected to HCLTech's official application page on successfactors.