Technical Specialist
HCLTech
Technical Specialist
About this role
Job Summary
Role: Senior Technical Lead
SHORTDESCRIPTION section. 1 of 6.
Section Title: Job Summary
Job Summary
Job Description: JD Edwards CNC Technology Manager
Experience: 12–15 years Pan India
We are seeking a highly accomplished JD Edwards CNC professional with extensive experience in AS/400 environments, new implementation and installation programs, enterprise upgrades, and production support operations. It will be expected to function in a Technology Manager capacity, ensuring platform reliability, and engaging effectively with senior management, infrastructure teams, and external service providers.
Key Responsibilities
Key Responsibilities
- Provide end-to-end leadership for JD Edwards EnterpriseOne CNC administration across development, test, production, and disaster recovery environments.
- Plan, govern, and execute new JD Edwards installations, including Deployment Server, Enterprise Server, Web Server, Server Manager, path codes, data sources, environments, package builds, and client configurations.
- Lead JD Edwards application and tools release upgrades, ESUs, ASUs, service packs, package deployments, and environment refresh activities in alignment with enterprise release governance.
- Oversee JD Edwards environments hosted on AS/400 / IBM iSeries platforms, coordinating closely with infrastructure, database, network, and security teams.
- Ensure robust production support for business-critical operations by maintaining high availability, performance, operational stability, and timely resolution of incidents.
- Provide expert-level troubleshooting for CNC, package build, security, job queue, print queue, OMW, Server Manager, web/application server, and performance-related issues.
- Own incident, problem, change, and release management processes for the JD Edwards technical landscape, ensuring adherence to defined governance and compliance standards.
- Establish and institutionalize best practices for environment management, object promotions, security administration, monitoring, backup, recovery, and audit compliance.
- Collaborate with functional, technical, infrastructure, database, and business teams to resolve complex cross-functional issues and deliver sustainable outcomes.
- Develop technical roadmaps, upgrade strategies, risk assessments, impact analyses, and executive-level status reports for leadership review.
- Lead strategic discussions with senior management, business leadership, vendors, and internal IT teams on platform strategy, risks, priorities, service improvements, and operational maturity.
- Mentor, guide, and develop CNC administrators and support team members to strengthen technical capability, accountability, and delivery excellence.
Leadership and Management Expectations
- Operate as the Technology Manager for JD Edwards CNC and platform operations, with accountability for technical delivery, service quality, operational resilience, and continuous improvement.
- Facilitate senior-level technical discussions with executive management, business stakeholders, program leadership, infrastructure teams, and vendors.
- Communicate complex technical matters in terms of business impact, risk exposure, mitigation options, and decision requirements for leadership audiences.
- Lead upgrade planning, cutover readiness, production stabilization, and executive communication during critical programs and major releases.
- Balance and manage priorities across incidents, enhancements, upgrades, audits, compliance activities, and operational support commitments.
- Establish reusable operating procedures, support models, escalation frameworks, and knowledge documentation to enable sustainable service delivery.
Skill Requirements
Skill Requirements
Required Technical Skills
- Extensive hands-on experience in JD Edwards EnterpriseOne CNC administration, preferably across versions 9.0, 9.1, and 9.2.
- Comprehensive knowledge of JD Edwards installation, configuration, environment creation, path code management, data source setup, package build, deployment, and technical troubleshooting.
- Demonstrated experience in JD Edwards application upgrades, tools release upgrades, ESU/ASU deployment, special instructions execution, testing coordination, and post-upgrade stabilization.
- Strong working knowledge of AS/400 / IBM iSeries environments, including JD Edwards deployment, administration, and production support on the platform.
- Proficiency with Server Manager, Deployment Server, Enterprise Server, HTML/JAS Server, AIS Server, BSSV Server, and web/application server administration.
- Sound understanding of OMW, object promotions, package management, security workbench, role-based access, row/column/action security, and segregation of duties controls.
- Experience coordinating with database and infrastructure teams across DB2, Oracle, SQL Server, Windows, Unix/Linux, WebLogic, WebSphere, or related technology platforms.
- Strong understanding of production monitoring, job queue management, print queue management, log analysis, performance tuning, backup, restore, and disaster recovery processes.
- Ability to support integrations, interfaces, batch jobs, scheduler activities, and third-party tools integrated with JD Edwards.
- Good understanding of ITIL processes, change governance, release management, audit controls, and compliance requirements.
- Must Have JDE CNC
Other Requirements
Other Requirements
Preferred Qualifications
- 12–15 years of overall experience in JD Edwards CNC administration, technical operations, upgrades, and production support.
- Experience leading at least one full-cycle JD Edwards new installation and multiple upgrade or tools release projects.
- Strong background in supporting mission-critical production environments with defined SLAs and business continuity expectations.
- Excellent communication, documentation, stakeholder management, and leadership skills.
- Ability to work independently, lead teams, manage escalations, and influence technology decisions at senior levels.
Frequently Asked Questions
Is the salary disclosed for the Technical Specialist position at HCLTech?
The salary for this Technical Specialist role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Specialist position at HCLTech located?
This Technical Specialist role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Technical Specialist position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Technical Specialist job at HCLTech posted?
This Technical Specialist position at HCLTech was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Specialist
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.