Technical Service Specialist

­­­­­­­­­­­­­Core Responsibilities:

• Lead product quality investigations with structured problem-solving and report results.
• Quickly response to customer needs, help customer to solve the technical issues with professional troubleshooting skills.
• Focus on e-coat process, new E-coat line launch, trial reports and line survey for key customer and projects.
• Help the customers to finish the PPAP tests and run the e-coat system successfully.
• Lead regular training or workshop to enable customers to finish the routine tests, e-coat bath parameters and PT parameters.
• Develop critical relationships with customer process, engineering and manufacturing team members within the assigned customer base to support overall growth plan.

Key Job Requirements:        

• At least five years’ experience in  E-coat technical service.
• Undergraduate degree in Chemical Engineering, Chemistry, or other technical field.
• Familiar with E-coat application equipment’s, Process and E-coat product. Formulation will be plus.
• Strong E-coat trouble shooting skills, problem-solving and analytical skills with data-based decision-making capability.
• Strong interpersonal skills and establish strong customer relationships.
• Strong problem-solving skills and ownership.
• Ability to collaborate and build teamwork is essential.

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.  

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review.

Recruitment Fraud Alert: We take candidate safety seriously. If you believe you’ve encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to TA-Support-Center@axalta.com.

We consider an individual’s qualifications, skillset, and experience to determine final salary. This role is eligible for benefits such as health insurance and paid time off. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

This is an active opening for which we are recruiting to fill immediately.