Technical Program Manager - System Behavior Analysis

zoox· Software Platforms and Product
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📍 Foster City, CAFull time💰 USD 171K–219K

About this role

Zoox is building a full-stack autonomous mobility solution from the ground up. The System Behavior Analysis team is the front line for triage of driving events and software issues from our vehicle fleet and large-scale simulation, turning that data into engineering signal.

As the Technical Program Manager for System Behavior Analysis, you will sit in our Platform SW Integration organization and treat triage as a systems and data problem. Triage sits in the middle of a larger loop, from the fleet and simulation through engineering fixes to validation and release. You will partner with software development, software integration, QA, safety, product, vehicle operations and the Program Management Office.

In this role, you will:

  • Drive triage accuracy and routing. Run the triage reviews that get defects, high-severity live-service issues and safety-critical events accurately classified and routed to the downstream teams that act on them.

  • Measure and improve triage health. Track throughput, misclassification, latency, backlog aging, automation coverage and regulatory-reportable issues, and use them to flag risks early and give leadership decision-ready updates.

  • Program-manage triage tooling and automation. Bring requirements to the dedicated tools and automation team, help sequence what gets automated, and track delivery, adoption and the capacity it frees.

  • Manage intake and escalation. Maintain the intake paths, escalation criteria and shared boards partner teams rely on.

  • Plan commitments and capacity. Turn milestones into quarterly triage commitments and forecast demand across onshore, offshore and vendor teams

Qualifications

  • Systems-Oriented Background: 3+ years in technical program management or engineering operations, with a systems mindset: you see a program and its hardware-software systems as connected parts, and trace how a change ripples upstream and downstream. Bachelor's in a technical field, or equivalent practical experience.

  • Data fluency: experience writing your own queries and dashboards on high-volume issue or operational data, and a track record of using metrics to change how work runs.

  • Tool-builder disposition: experience building light tooling to run your own program, and partnering with engineering to automate manual work.

  • Stakeholder leadership and communication: proven ability to align teams without direct authority and give leadership clear, concise updates.

  • Structure from ambiguity: a track record of breaking a complex or ambiguous problem or goal into workstreams, milestones and owners.

Bonus Qualifications

  • Autonomous vehicle, robotics or other safety-critical experience, ideally with simulation, log replay or regression testing.

  • Experience program-managing internal tools or automation through to adoption.

  • Python or SQL, plus Jira and Confluence.

Frequently Asked Questions

What is the salary for the Technical Program Manager - System Behavior Analysis role at zoox?
The listed salary for this Technical Program Manager - System Behavior Analysis position at zoox is USD 171K–219K. This is an Full time role.
Where is the Technical Program Manager - System Behavior Analysis position at zoox located?
This Technical Program Manager - System Behavior Analysis role at zoox is based in Foster City, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Program Manager - System Behavior Analysis role at zoox full-time or part-time?
This is listed as a Full time position. It is posted as a Technical Program Manager - System Behavior Analysis role in the Software Platforms and Product department at zoox.
Which team or department does the Technical Program Manager - System Behavior Analysis at zoox belong to?
This Technical Program Manager - System Behavior Analysis position is part of the Software Platforms and Product department at zoox. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Program Manager - System Behavior Analysis position at zoox?
Click the "Apply Now" button on this page. You will be redirected to zoox's official application portal hosted on lever where you can submit your application directly.
When was the Technical Program Manager - System Behavior Analysis job at zoox posted?
This Technical Program Manager - System Behavior Analysis position at zoox was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Program Manager - System Behavior Analysis
zoox · 💰 USD 171K–219K
Apply for this role ↗

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