Technical Program Manager III, AWS Infra Supply Chain Automation

Are you passionate about solving complex technical challenges that impact cloud infrastructure at global scale? Amazon Web Services (AWS) Infrastructure Supply Chain Automation team is seeking a Technical Program Manager III to drive critical programs that ensure AWS data centers have the right equipment, in the right place, at the right time. You'll tackle never-been-done-before problems involving inventory management, capacity planning, and deployment automation that directly enable AWS's ability to scale and meet customer demand.

In this role, you'll leverage your program management expertise and technical depth to orchestrate complex supply chain initiatives across the Supply Chain Operating System (SCos). You'll work with cross-functional teams including engineering, operations, and business stakeholders to deliver solutions that optimize AWS's physical infrastructure supply chain. This is an opportunity to shape the future of cloud infrastructure while solving ambiguous problems that require both strategic thinking and hands-on execution.

Key job responsibilities
- Lead end-to-end delivery of complex, multi-team supply chain automation programs, defining scope, validating requirements, and driving execution with measurable success criteria
- Partner with engineering teams and business stakeholders to translate supply chain challenges into technical solutions, creating high-level designs and architectural approaches for the Supply Chain Operating System (SCos)
- Drive alignment across diverse global teams by managing priorities, dependencies, and trade-offs while proactively identifying and mitigating risks before they become blockers
- Establish program health metrics and operational excellence mechanisms, continuously monitoring progress and driving process improvements that enhance delivery efficiency
- Influence technical and business decisions by building consensus across stakeholders, communicating program status through written narratives and presentations, and escalating appropriately to resolve contentious issues

A day in the life
You start your day reviewing deployment metrics for a critical supply chain automation initiative, identifying a potential bottleneck in inventory forecasting. You organize a design review with partner engineering teams, asking probing questions to pressure-test assumptions and ensure the solution scales globally. After clarifying action items and owners, you draft a concise narrative for leadership addressing a cross-team dependency that needs resolution. You spend time mentoring a junior program manager on stakeholder management, then join a working session where you help engineering and operations teams navigate trade-offs between speed and technical debt for an upcoming launch.

About the team
The AWS Infrastructure Supply Chain Automation team builds the software systems that orchestrate AWS's physical infrastructure supply chain at global scale. Our mission is to ensure AWS data centers have the right equipment, in the right place, at the right time to support customer demand. We work on complex challenges involving inventory management, capacity planning, and deployment automation that directly impact AWS's ability to scale.

Our team values innovation, operational excellence, and continuous learning. We foster an inclusive culture where perspectives from varied backgrounds drive better solutions, and we invest heavily in developing our engineers and leaders. As AWS continues its rapid growth, you'll have the opportunity to shape the future of cloud infrastructure while working on programs of critical importance to Amazon's success.

Basic qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.