Technical Program Manager
About this role
As a Technical Program Manager (TPM) at WMG, you will be the engine that drives complex, cross-functional initiatives from concept to delivery. This is an entry-level position designed for a high-achieving self-starter who thrives on order, clarity, and execution. You won’t just track tasks; you will own the planning and execution of programs across engineering, product, design, and business teams, ensuring we ship world-class software that impacts millions of music fans.
What you'll do:
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End-to-End Ownership: Collaborate with engineering, product, UX design, and cybersecurity to define technical requirements, set aggressive but achievable priorities, and establish project scope.
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Strategic Communication: Develop and own a comprehensive communication strategy. You will be the "single source of truth," proactively reporting status, identifying risks, and distilling complex technical issues for leadership and stakeholders.
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Operational Excellence: Lead the annual and quarterly OKR (Objectives and Key Results) planning processes. You will ensure every product team is driving toward measurable goals and relentlessly remove roadblocks.
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Dependency Management: Masterfully manage cross-functional dependencies and resource allocation by optimizing scope and schedule in a fast-shifting environment.
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Process Innovation: Actively identify inefficiencies and drive internal process improvements. You will be expected to reduce manual efforts through automation and creative problem-solving.
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Execution & Rigor: Drive teams to stay on plan and within budget while aggressively tracking and closing technical issues.
Who you are:
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Technical Foundation: Have a background in computer science, engineering, or a related technical field, or equivalent practice experience. You must be able to "speak engineer" and understand the software development lifecycle (SDLC) deeply.
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Systems Literacy: Experience assisting in the management of operational excellence or incident management programs for heavy-traffic software applications.
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Organizational Mastery: Highly organized with a "Type-A" approach to project management. You have a proven ability to develop efficient organizational mechanisms and implement metrics/KPIs to measure success.
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Bias for Action: A self-starter who can identify technical and non-technical risks before they become problems and develop strategic roadmaps that align with company-wide objectives.
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Passion: A genuine love for music and a desire to innovate within the industry.
We’d love it if you also had:
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1–3 years of experience in technical project/program management, equivalent software engineering experience,or a highly technical internship at a reputable tech company.
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Exposure to or experience with infrastructure, platform systems, and the migration or deprecation of distributed systems.
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Experience shipping consumer-facing software at scale.
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Experience with issue tracking and work management software such as Jira and Airtable
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Experience with AI tools to automate repeated manual processes
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