Technical Program Manager
About this role
About the Role
We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery.
The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline, and subsequently moved into technical program management.
This role requires someone who can operate at both technical and program leadership levels — understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams.
Key Responsibilities
- Lead complex technical programs from inception through delivery, ensuring alignment with business and technical objectives.
- Own program governance, delivery frameworks, milestones, risks, and overall execution.
- Take ownership of cross-team dependencies and proactively resolve blockers.
- Facilitate executive-level discussions and support data-driven technical and delivery decisions.
- Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies.
- Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery.
- Drive technical program planning, prioritization, execution, and continuous improvement.
- Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies.
- Lead cross-functional teams across multiple projects and workstreams.
- Establish and monitor program KPIs, delivery metrics, and progress against objectives.
- Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders.
- Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution.
- 6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role.
- Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline.
- Proven professional experience managing technical programs from inception to delivery in a senior role.
- Strong understanding of software development lifecycle, engineering practices, and technical architectures.
- Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams.
- Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban.
- Proven experience in program governance and cross-functional delivery.
- Strong stakeholder management and executive communication skills.
- Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership.
- Proven ability to manage cross-team dependencies across multiple projects and workstreams.
- Strong risk identification, mitigation, problem-solving, and decision-making skills.
- Experience with project/program management tools such as Jira and Azure DevOps.
- Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments.
- Strong understanding of technical program delivery, architecture ownership, and engineering best practices.
- Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction.
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred.
- Relevant technical, Agile, or program management certifications are a plus.
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