Technical Lead

HCLTech
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📍 Chennai, India

About this role

Job Summary

CRIMS Operations

  • Monitor and manage CRIMS tickets/incidents.
  • Handle incident, service, and change requests as per SLA.
  • Perform root cause analysis and document resolutions.
  • Coordinate with application, infrastructure, and business teams for issue resolution.
  • Maintain operational documentation and reporting.

Windows Server Administration & Patching

  • Manage Windows Server 2012/2016/2019/2022 environments.
  • Perform monthly patching activities using WSUS, SCCM, or equivalent tools.
  • Validate patch compliance and generate reports.
  • Troubleshoot patch failures and server-related issues.
  • Manage server health monitoring, event logs, services, and performance tuning.
  • Handle user access, Active Directory administration, and Group Policy management.

SQL Server Administration

  • Install, configure, and maintain Microsoft SQL Server environments.
  • Perform database backup, restore, and recovery activities.
  • Monitor SQL Server performance and optimize queries.
  • Manage SQL Server security, user roles, and permissions.
  • Support database patching, upgrades, and migration activities.
  • Troubleshoot database availability, performance, and connectivity issues.
  • Configure and monitor SQL Server Agent jobs.

Key Responsibilities

Strong experience in Windows Server Administration.Hands-on experience in Windows Patching (WSUS/SCCM).Good knowledge of Microsoft SQL Server Administration.Experience with incident management tools (ServiceNow, CRIMS, etc.).Knowledge of backup and recovery procedures.Understanding of ITIL processes.Excellent troubleshooting and communication skills.

Skill Requirements

PowerShell scripting.SQL performance tuning.Experience in production support environments.Knowledge of monitoring tools such as SCOM, SolarWinds, or Splunk.

Other Requirements

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Frequently Asked Questions

Is the salary disclosed for the Technical Lead position at HCLTech?
The salary for this Technical Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Lead position at HCLTech located?
This Technical Lead role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Technical Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Technical Lead job at HCLTech posted?
This Technical Lead position at HCLTech was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Lead
HCLTech
Apply for this role ↗

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