Technical Integration Specialist

payoneer· Checkout
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📍 Shanghai, China

About this role

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role summary   

Hybrid / Full-time

Shanghai, China

As a Technical Integration Specialist, you will help merchants successfully integrate, launch, and operate Payoneer Checkout as well as being responsible for second level support. You will work closely with merchants, developers, and internal teams to troubleshoot technical issues, support API and plugin integrations, and ensure a seamless payment experience. You will play a key role in merchant integration, technical problem resolution, and ongoing operational support across the Payoneer Checkout platform

 

What you’ll do  

  • Support merchants during the integration phase and go live with Payoneer Checkout (API, SDK, webhook, payment flow design)
  • Trouble shoot and resolve payment gateway, API, plugin and checkout related issues
  • Assist merchants with API integrations, webhooks and platform configurations
  • Analyze transaction flows and payment issues to identify root causes and provide possible solutions or escalations
  • Collaborate with Product, Engineering, Operations and Customer Success teams to resolve complex technical cases
  • Support product feature rollouts, and operational initiatives
  • Ensure timely communication and resolution of merchant and internal team inquiries and escalations
  • Provide seamless communication across different teams during incident handling

Who you are 

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (preferred)
  • Excellent cross-functional communication skills
  • Solid understanding of web technologies (HTTP/HTTPS, CORS, cookies, JSON/XML)
  • Ability to explain technical concepts to non-technical audiences
  • Customer centric mindset with strong ownership and accountability
  • Ability to thrive in a fast-paced, high-pressure environment
  • Flexibility to support critical incidents outside of standard business hours when required
  • Excellent written and verbal English communication skills

What could set you apart 

  • Experience in payments, fintech, e-commerce or payment gateway support
  • Familiarity with platforms such as WooCommerce, Shopify or custom e-commerce solutions
  • Experience integrating payment solutions such as Stripe, Klarna, Paypal
  • Knowledge of payment processing, transaction lifecycles and merchant onboarding
  • Experience with frontend debugging (e.g., stripe.js, SDK integration issues)
  • Familiarity with monitoring tools or data analysis tools

The Payoneer Ways of Working 

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further. 

Do it. Own it.
Being fearlessly accountable in everything we do. 

Continuously improve
Always striving for a higher standard than our last. 

Build each other up 
Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

Frequently Asked Questions

Is the salary disclosed for the Technical Integration Specialist position at payoneer?
The salary for this Technical Integration Specialist role at payoneer is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Integration Specialist position at payoneer located?
This Technical Integration Specialist role at payoneer is based in Shanghai, China. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Technical Integration Specialist at payoneer belong to?
This Technical Integration Specialist position is part of the Checkout department at payoneer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Integration Specialist position at payoneer?
Click the "Apply Now" button on this page. You will be redirected to payoneer's official application portal hosted on greenhouse where you can submit your application directly.
When was the Technical Integration Specialist job at payoneer posted?
This Technical Integration Specialist position at payoneer was posted on Jul 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Integration Specialist
payoneer
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