Commercial Policy Manager (US Shift)
clarivate
Technical Architect (ServiceNow)
clarivate· 8001 Clarivate Analytics India Private Limited
About this role
We are looking for a ServiceNow Technical Architect who is passionate about designing and delivering enterprise-scale ServiceNow solutions that drive operational efficiency, platform scalability, and business transformation. This role will provide technical leadership across architecture, integrations, automation, and platform engineering while partnering with business and technology stakeholders to deliver secure, scalable, and upgrade-safe solutions.
About You – Experience, Education, Skills, and Accomplishments
- 12+ years of overall IT experience with 9+ years of ServiceNow expertise and at least 3 years in a ServiceNow Architect role.
- Strong experience designing and implementing enterprise-scale ServiceNow solutions, including architecture, governance, and technical strategy.
- Deep expertise in ITOM, CMDB, ServiceNow Discovery, Service Mapping & ITSM.
- Hands-on experience with Integration Hub, Flow Designer, REST/SOAP APIs, MID Servers, Service Graph Connectors, and enterprise integrations.
- Excellent stakeholder management, communication, problem-solving, leadership, and mentoring skills, with the ability to influence technical decisions.
It Would Be Great If You Also Had
- Experience with Hardware Asset Management (HAM) and Software Asset Management (SAM) modules.
- Exposure to Now Assist and AI-powered ServiceNow capabilities.
- ServiceNow Certified Technical Architect (CTA) certification or equivalent advanced ServiceNow certifications.
- Experience supporting large-scale digital transformation, cloud, or infrastructure modernization programs.
- Experience working in global, cross-functional, and distributed teams within complex enterprise environments.
What Will You Be Doing in This Role
- Define and drive the ServiceNow technical standards, architectural and governance framework, and platform technical strategy.
- Lead solution design, architecture reviews, and technical decision-making to ensure scalable, secure, and upgrade-safe implementations.
- Provide architectural leadership across CMDB, Discovery, ITSM, ITOM, integrations, automation, and platform engineering initiatives.
- Collaborate with Enterprise Architects, Product Owners, Business Stakeholders, and Delivery Teams to align technology solutions with business objectives.
- Mentor engineering teams, promote best practices, and identify opportunities to optimize platform performance, governance, and operational efficiency.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Frequently Asked Questions
Is the salary disclosed for the Technical Architect (ServiceNow) position at clarivate?
The salary for this Technical Architect (ServiceNow) role at clarivate is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Architect (ServiceNow) position at clarivate located?
This Technical Architect (ServiceNow) role at clarivate is based in R271- Noida. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Architect (ServiceNow) role at clarivate full-time or part-time?
This is listed as a Full time position. It is posted as a Technical Architect (ServiceNow) role in the 8001 Clarivate Analytics India Private Limited department at clarivate.
Which team or department does the Technical Architect (ServiceNow) at clarivate belong to?
This Technical Architect (ServiceNow) position is part of the 8001 Clarivate Analytics India Private Limited department at clarivate. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Architect (ServiceNow) position at clarivate?
Click the "Apply Now" button on this page. You will be redirected to clarivate's official application portal hosted on workday where you can submit your application directly.
When was the Technical Architect (ServiceNow) job at clarivate posted?
This Technical Architect (ServiceNow) position at clarivate was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Architect (ServiceNow)
clarivate
You'll be redirected to clarivate's official application page on Workday.