Technical Architect

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📍 Noida, India

About this role

Job Summary

A Root Cause Analysis (RCA) QA Lead oversees software quality assurance with a specific focus on investigating, tracking, and resolving systemic defects through root cause analysis. 
Role Overview
•    Primary Focus: Bridge the gap between standard defect detection and systemic process prevention. 
•    Core Goal: Drive the quality assurance lifecycle while leading post-mortem and root cause investigations for critical or recurring production bugs. 
•    Collaboration: Work closely with product, development, and Process Excellence teams to eliminate testing gaps and refine development workflows. 
Key Responsibilities
•    Lead RCA Investigations: Conduct thorough root cause analysis for escaped defects, client comebacks, or major production incidents.
•    Process Improvement: Identify systemic flaws, architectural test limitations, or unclear requirements contributing to bugs.
•    Test Strategy & Planning: Design robust test frameworks, strategies, and validation plans that prevent historical errors from repeating.
•    Team Mentorship: Guide, mentor, and upskill QA team members on analytical troubleshooting and effective defect reporting.
•    Data-Driven Reporting: Track quality metrics, leakage data, and error trends to present actionable insights to stakeholders. 

Key Responsibilities

Experience: 4 to 6+ years in software quality assurance, with demonstrated leadership experience.
•    Analytical Skills: Deep expertise in RCA methodologies (e.g., 5 Whys, Fishbone diagrams) and data-driven problem solving.
•    Technical Proficiency: Familiarity with test automation frameworks, CI/CD pipelines, and bug-tracking platforms.
•    •  Technical Proficiency: Familiarity with test automation frameworks, CI/CD pipelines, and bug-tracking platforms.
•    •  Communication: Exceptional cross-functional communication skills to lead blameless post-mortems and align engineering goals. 

Skill Requirements

Other Requirements

Frequently Asked Questions

Is the salary disclosed for the Technical Architect position at HCLTech?
The salary for this Technical Architect role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Architect position at HCLTech located?
This Technical Architect role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Technical Architect position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Technical Architect job at HCLTech posted?
This Technical Architect position at HCLTech was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Architect
HCLTech
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