COMSEC Account Manager / AFSO
Fuse Integration
Technical Account Manager
dlocal· Technical Account Management
About this role
Why Join dLocal?
dLocal is the financial infrastructure powering global commerce in the world's fastest-growing markets. The biggest companies in the world trust us to unlock growth in 60+ countries across emerging markets—moving money where others see complexity. We don't just process payments; we are architects of payment ecosystems and partners in our customers' expansion. You'll work alongside 1,300+ teammates from 40+ nationalities and tackle global challenges from day one.
What’s the opportunity?
We are looking for a Technical Account Manager who can be responsible for managing all technical aspects of our relationship with our customers, being the first point of contact for upcoming merchants and leading them to having the best solution that adapts to their needs. He/she will work closely with our Sales, Account Management, Product and Development teams being highly merchant-focused on the daily basis.
What will I be doing?
- Provide top-quality technical service before, after and mainly during the onboarding of either new or existing customers into new markets, products or operations, helping to ensure customer satisfaction and strengthening customer relationships.
- Acquire excellent product and technical knowledge, to assess and guarantee the quality to our customers.
- Help maximize the company’s revenue.
- Expand current relationships with customers, focusing on the development of new products and operations.
- Analyze prospects’ business and technical requirements, and help develop solutions that meet those needs.
- Work together with Product and Engineering teams to help customize specific products for customers.
- Manage customer expectations and lead them to customer satisfaction.
- Build and maintain strong, long-lasting customer relationships, being the owner of the technical relationship with customers.
- Monitor the progress of the product integration and ramp up to ensure that they are successful.
What skills do I need?
- Bachelor’s degree in engineering or computer science.
- 4+ Years of experience in similar positions.
- Experience in dealing with customers from a technical approach.
- Experience in working and understanding APIs, with the capability of explaining them to third parties.
- Fluent written and spoken English.
- Knowledge of SQL required.
- Experience in delivering client-focused solutions based on customer needs.
- Passion for customer success and deep interest in understanding client needs.
- Excellent interpersonal and communication skills to build effective relationships with customers and work effectively with them.
- Excellent analytical, technical, problem-solving and project management skills.
- Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time.
- Experience in payments is a plus.
- Ability to write and speak other languages is a plus.
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:- Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.- Work From Anywhere: Team members can work while traveling for up to 3 months every year.
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:- Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.- Work From Anywhere: Team members can work while traveling for up to 3 months every year.
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Frequently Asked Questions
Is the salary disclosed for the Technical Account Manager position at dlocal?
The salary for this Technical Account Manager role at dlocal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Account Manager position at dlocal located?
This Technical Account Manager role at dlocal is based in Buenos Aires, Montevideo, Sao Paulo (Hybrid). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Account Manager role at dlocal full-time or part-time?
This is listed as a Full Time position. It is posted as a Technical Account Manager role in the Technical Account Management department at dlocal.
Which team or department does the Technical Account Manager at dlocal belong to?
This Technical Account Manager position is part of the Technical Account Management department at dlocal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Account Manager position at dlocal?
Click the "Apply Now" button on this page. You will be redirected to dlocal's official application portal hosted on lever where you can submit your application directly.
When was the Technical Account Manager job at dlocal posted?
This Technical Account Manager position at dlocal was posted on Jun 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Technical Account Manager
dlocal
You'll be redirected to dlocal's official application page on Lever.