Tech Field Eng
unisys
Tech Field Eng
unisys· 200 Unisys Australia Pty Limited
About this role
What success looks like in this role:
Location: Melbourne Metro, VIC
Employment Type: Full-Time | Permanent
About the Role
We are seeking a customer-focused Tech Field Engineer to provide onsite technical support across a diverse client portfolio including Dell, Lenovo, Apple, and Microsoft environments. This is a hands-on field-based role responsible for delivering break/fix support, installations, upgrades, and maintenance of end-user and infrastructure technologies while ensuring exceptional customer service and SLA performance.
Key Responsibilities
- Provide onsite hardware, software, and basic network support for desktops, laptops, mobile devices, printers, servers, AV equipment, and other connected technologies.
- Perform break/fix repairs, diagnostics, installations, upgrades, and preventative maintenance activities.
- Execute IMAC services (Install, Move, Add, Change) and device deployments.
- Support tech bars, kiosks, and desk-side support requirements.
- Configure, test, and certify hardware, software, and client applications.
- Manage incidents and service requests within agreed SLA targets.
- Maintain accurate documentation and provide timely updates to customers and stakeholders.
- Deliver a professional and customer-centric experience at all times.
You will be successful in this role if you have:
- 1-2 years of hands-on IT support, desktop support, or field service experience.
- Experience troubleshooting and repairing desktops, laptops, printers, and peripheral devices.
- Exposure to Windows environments, Microsoft 365, networking fundamentals, and mobile devices.
- Strong customer service, communication, and problem-solving skills.
- Ability to work independently in a field-based environment.
- Current driver's licence and willingness to travel within the Metro VIC region.
Preferred
- CompTIA A+, Microsoft, Dell, Lenovo, or other relevant technical certifications.
- Experience supporting enterprise customers in a break/fix or field services environment.
Why Join Us?
Join a high-performing field services team supporting leading global technology brands. You'll gain exposure to a variety of customer environments while building your technical expertise and delivering meaningful outcomes for our clients.
Ideal Candidate: A hands-on Field Engineer with strong break/fix and installation experience who enjoys working directly with customers and solving technical issues on-site.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here.
Frequently Asked Questions
Is the salary disclosed for the Tech Field Eng position at unisys?
The salary for this Tech Field Eng role at unisys is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Tech Field Eng position at unisys located?
This Tech Field Eng role at unisys is based in Melbourne, VIC, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Tech Field Eng role at unisys full-time or part-time?
This is listed as a Full time position. It is posted as a Tech Field Eng role in the 200 Unisys Australia Pty Limited department at unisys.
Which team or department does the Tech Field Eng at unisys belong to?
This Tech Field Eng position is part of the 200 Unisys Australia Pty Limited department at unisys. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Tech Field Eng position at unisys?
Click the "Apply Now" button on this page. You will be redirected to unisys's official application portal hosted on workday where you can submit your application directly.
When was the Tech Field Eng job at unisys posted?
This Tech Field Eng position at unisys was posted on Sep 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Tech Field Eng
unisys
You'll be redirected to unisys's official application page on Workday.