Premier Acquisition Manager-RL SALES-Sales
Kotak Additional
Team Member-Training-CEC-HO & SUPPORT-Training
About this role
- Training Lead will manage & deliver training programs to enhance employee skills & knowledge.
- Effectively manage team of trainers and up-skill them on Training skills, sales and help new RMs to scale up quality scores & focus on relationship and transactional Net Promoter Score (R-NPS/T-NPS)
- Plan and facilitate new hire, refresher training and compliance based functional training to new and existing officers /employees.
- Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training
- Drive sales targets and implementation of sales strategies devised for process.
- Evaluate Training effectiveness, gather feedback & recommend improvement programs.
- Provide feedback on OJT/Coaching / Feedback.
- Monitor calls on functional and behavioral parameters.
- Maintain accurate training records, track trainer performance & and ensure compliance
Candidate Profile
- Minimum education – Graduate or Post Graduate
- Should be a Trainer or Team Leader with 3-5 Years preferably in a bank’s Customer Contact Center/ Call Center with relevant experience in VRM/Retail Liabilities/Credit Card
- Must have excellent presentation and communication skills.
- Having a team handling experience would be desirable
Frequently Asked Questions
Is the salary disclosed for the Team Member-Training-CEC-HO & SUPPORT-Training position at Kotak Additional?
The salary for this Team Member-Training-CEC-HO & SUPPORT-Training role at Kotak Additional is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Team Member-Training-CEC-HO & SUPPORT-Training position at Kotak Additional located?
This Team Member-Training-CEC-HO & SUPPORT-Training role at Kotak Additional is based in Thane, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Team Member-Training-CEC-HO & SUPPORT-Training role at Kotak Additional full-time or part-time?
This is listed as a Full time position. It is posted as a Team Member-Training-CEC-HO & SUPPORT-Training role at Kotak Additional.
How do I apply for the Team Member-Training-CEC-HO & SUPPORT-Training position at Kotak Additional?
Click the "Apply Now" button on this page. You will be redirected to Kotak Additional's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Team Member-Training-CEC-HO & SUPPORT-Training job at Kotak Additional posted?
This Team Member-Training-CEC-HO & SUPPORT-Training position at Kotak Additional was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Team Member-Training-CEC-HO & SUPPORT-Training
Kotak Additional
You'll be redirected to Kotak Additional's official application page on oraclecloud.