Team Member - Customer Service-Product-Support-Service - Non Branch Banking

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📍 Ahmedabad, Gujarat, IndiaFull time

About this role

Job Role:

• Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan/Business Loan).

•Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT

•Quality of Service Request and Resolution as given to customers. 

Job requirements:

•Some experience in Customer Service would be an added advantage

•Believes in team work

•Taking ownership of customer issues and taking them to end to end resolution

•Apply best practices and focus on areas of improvement

•Focused towards achievement of own KRAs

•Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time.

•Proficiency in WORD and EXCEL/PPT preferred

 

Frequently Asked Questions

Is the salary disclosed for the Team Member - Customer Service-Product-Support-Service - Non Branch Banking position at Kotak Additional?
The salary for this Team Member - Customer Service-Product-Support-Service - Non Branch Banking role at Kotak Additional is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Team Member - Customer Service-Product-Support-Service - Non Branch Banking position at Kotak Additional located?
This Team Member - Customer Service-Product-Support-Service - Non Branch Banking role at Kotak Additional is based in Ahmedabad, Gujarat, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Team Member - Customer Service-Product-Support-Service - Non Branch Banking role at Kotak Additional full-time or part-time?
This is listed as a Full time position. It is posted as a Team Member - Customer Service-Product-Support-Service - Non Branch Banking role at Kotak Additional.
How do I apply for the Team Member - Customer Service-Product-Support-Service - Non Branch Banking position at Kotak Additional?
Click the "Apply Now" button on this page. You will be redirected to Kotak Additional's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Team Member - Customer Service-Product-Support-Service - Non Branch Banking job at Kotak Additional posted?
This Team Member - Customer Service-Product-Support-Service - Non Branch Banking position at Kotak Additional was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Team Member - Customer Service-Product-Support-Service - Non Branch Banking
Kotak Additional
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You'll be redirected to Kotak Additional's official application page on oraclecloud.