Team Leader - Retail (Centris, QC)

Tasq Staffing Solutions, Inc.· Philippines - Corporate
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📍 Quezon City, Metro Manila, PhilippinesFull time

About this role

Work Setup: Onsite

Location: Centris, QC

Schedule: SHIFTING 24X7

Qualifications:

  • Bachelor’s Degree
  • Overall experience 2 to 4 years of contact center experience (on average) with 1 year minimum experience (on average) in a supervisory role.
  • Excellent communication skills (written and verbal)
  • Strong leadership, coaching, and mentoring abilities
  • Customer service, complaint handling, and escalation management experience
  • Strong analytical, problem-solving, and decision-making skills
  • Fluent/native speaker of the required language
  • Proficient in MS Office and online tools
  • Ability to meet KPIs, drive action plans, and manage stakeholder communications
  • Detail-oriented, adaptable, and able to work in a fast-paced environment
  • Strong interpersonal skills with a collaborative and solution-focused mindset
  • Ability to lead teams, handle escalated calls, and perform under pressure

Frequently Asked Questions

Is the salary disclosed for the Team Leader - Retail (Centris, QC) position at Tasq Staffing Solutions, Inc.?
The salary for this Team Leader - Retail (Centris, QC) role at Tasq Staffing Solutions, Inc. is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Team Leader - Retail (Centris, QC) position at Tasq Staffing Solutions, Inc. located?
This Team Leader - Retail (Centris, QC) role at Tasq Staffing Solutions, Inc. is based in Quezon City, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Team Leader - Retail (Centris, QC) role at Tasq Staffing Solutions, Inc. full-time or part-time?
This is listed as a Full time position. It is posted as a Team Leader - Retail (Centris, QC) role in the Philippines - Corporate department at Tasq Staffing Solutions, Inc..
Which team or department does the Team Leader - Retail (Centris, QC) at Tasq Staffing Solutions, Inc. belong to?
This Team Leader - Retail (Centris, QC) position is part of the Philippines - Corporate department at Tasq Staffing Solutions, Inc.. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Team Leader - Retail (Centris, QC) position at Tasq Staffing Solutions, Inc.?
Click the "Apply Now" button on this page. You will be redirected to Tasq Staffing Solutions, Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the Team Leader - Retail (Centris, QC) job at Tasq Staffing Solutions, Inc. posted?
This Team Leader - Retail (Centris, QC) position at Tasq Staffing Solutions, Inc. was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Team Leader - Retail (Centris, QC)
Tasq Staffing Solutions, Inc.
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You'll be redirected to Tasq Staffing Solutions, Inc.'s official application page on workable.