Team Lead, Content & Onboarding

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📍 Dhaka, , BangladeshFull time

About this role

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

  • Monitors the content & onboarding team members, ensuring SLAs and quality standards are met.

  • Track agent performance and prepare reports using advanced Google Sheets, Excel, PowerPoint, and Google Slides.

  • Ensure accurate menu creation, timely updates, and dish-level photography in line with SOPs.

  • Train vendors on tablet operations, order fulfillment, operating hours, and payment and billing processes.

  • Conduct regular quality checks to improve content accuracy and customer experience.

  • Collaborate with cross-functional teams to share insights & run projects to improve onboarding and content processes.

Qualifications

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Team Lead, Content & Onboarding position at deliveryhero?
The salary for this Team Lead, Content & Onboarding role at deliveryhero is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Team Lead, Content & Onboarding position at deliveryhero located?
This Team Lead, Content & Onboarding role at deliveryhero is based in Dhaka, , Bangladesh. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Team Lead, Content & Onboarding role at deliveryhero full-time or part-time?
This is listed as a Full time position. It is posted as a Team Lead, Content & Onboarding role at deliveryhero.
How do I apply for the Team Lead, Content & Onboarding position at deliveryhero?
Click the "Apply Now" button on this page. You will be redirected to deliveryhero's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Team Lead, Content & Onboarding job at deliveryhero posted?
This Team Lead, Content & Onboarding position at deliveryhero was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Team Lead, Content & Onboarding
deliveryhero
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