Team Head Ecommerce

puma· Puma Mexico Sport SA de CV
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📍 Corporativo MexicoFull time

About this role

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

Operacionalizar la adaptación local de las iniciativas regionales, con los equipos locales y de operaciones, para asegurar el desempeño comercial del sitio y la operación según los lineamientos de la región y necesidades locales del negocio.

  • Desarrollar el P&L (OVCs & OPEX) del canal de E -Commerce anual, por Q y mensual en cada una de las áreas (ops, marketing, content) para asegurar la operación del negocio y el cumplimiento de los KPIs del área (márgenes, net sales, CR, upt, aov).
  • Coordinar entre equipos regionales (Performance Markelting, Content, CRM) y la operación local, para lograr la ejecución del de E-Commerce, según los lineamientos y estándares del sitio y experiencia onsite regionales y globales.
  • Encauzar las campañas, estrategias, promociones y eventos localmente para velar por la adaptación al contexto comercial y consumidor local según los lineamientos, estándares y requerimientos entregados por la región y global.
  • Identificar oportunidades de crecimiento (tráfico, conversión, ticket, customer value) para mantener informada a los equipos regionales y accionar planes en conjunto según las necesidades del negocio regional y local.
  • Conducir el seguimiento los KPI´s de operaciones con el objetivo de asegurar un servicio de excelencia en la atención y cuidado del cliente, basado en los términos y condiciones comerciales establecidos en la página web que permitan la mejora continua de los procesos operacionales.
  • Supervisar la operación E-Commerce a nivel local con todas las áreas locales involucradas, para lograr el cumplimiento con los estándares en customer service, logística, pagos y fulfillment entregados por la región.
  • Identificar riesgos operativos o comerciales locales para lograr el levantamiento de problemáticas locales a la región y su resolución, según los estándares PUMA y requerimientos del negocio.

YOUR TALENT

  • 7-10 años de experiencia en el área Comercial
  • 4+ años de experiencia en E-Commerce
  • Experiencia en E-Commerce, idealmente en roles comerciales, digitales o de gestión de canal.
  • Experiencia trabajando con KPIs de negocio: revenue, conversion rate, traffic, AOV, margen.
  • Entendimiento de performance marketing y contenido digital (aunque no ejecución directa).
  • Experiencia coordinando múltiples stakeholders y equipos (locales y regionales).
  • Conocimiento del ecosistema e-commerce: operación, customer service, logística, plataformas digitales.
  • Inglés avanzado.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.

Frequently Asked Questions

Is the salary disclosed for the Team Head Ecommerce position at puma?
The salary for this Team Head Ecommerce role at puma is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Team Head Ecommerce position at puma located?
This Team Head Ecommerce role at puma is based in Corporativo Mexico. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Team Head Ecommerce role at puma full-time or part-time?
This is listed as a Full time position. It is posted as a Team Head Ecommerce role in the Puma Mexico Sport SA de CV department at puma.
Which team or department does the Team Head Ecommerce at puma belong to?
This Team Head Ecommerce position is part of the Puma Mexico Sport SA de CV department at puma. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Team Head Ecommerce position at puma?
Click the "Apply Now" button on this page. You will be redirected to puma's official application portal hosted on workday where you can submit your application directly.
When was the Team Head Ecommerce job at puma posted?
This Team Head Ecommerce position at puma was posted on Jun 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Team Head Ecommerce
puma
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