Systems Product Engineer

cadence
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📍 SHANGHAI 07Full time

About this role

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

The Systems Support Engineer should have the ability to excel in a high-energy, small focused team environment, drive solutions from rough requirements, and have a commitment to high product quality. This position requires a quick learner and demonstrated ability to work in a cross functional environment. A strong sense of shared responsibility and shared reward is required, as is the ability to make work fun and interesting. In this key role, you will be instrumental in ensuring that the Cadence Field Support process flows meet the company’s demanding mission critical reliability and quality expectations.

Responsibilities will include, but not be limited to the following:

  • Outward facing support:
    • Provide first line support for the FSE team in solving issues not easily resolved at the FSE level.
    • Support Field Service Team members by providing remote customer support through remote tools (Zoom, Teams)
    • Analyze system logs to remotely help FSE troubleshoot customer system issues.
    • Provide scripts and other tools to aid the FSE’s in the field.
    • Be the conduit for releasing new procedures to the field.
    • Provide real time support for FSE’s aligned to the appropriate supported locations time zone.
  • Inward facing support:
    • Summarize and condense customer and field issues into engineering problem sets for the PE’s/R&D to solve.
    • Review field issues and prioritize issues so that PE and R&D are focused on finding solutions for the most important customer issues.
    • Help with evaluating PE and R&D solutions to field problems and create procedures for field implementation.

  • Minimum Requirements

  • 3+ years working in the areas of Product Implementation and Systems Product Engineering.
  • BS in Electrical Engineering.
  • SSE for Asia will be located in Asia.
  • Previous experience with optical circuits is desirable
  • Previous experience with debugging of network hardware and configuration issues
  • Previous experience with high density Optical and Network test processes.
  • Previous experience with Hot Swap products using electrical, power, optical and liquid cooling backplanes.
  • Good verbal and written communications skills.
  • Understanding of manufacturing processes, test flows and new product introduction is desirable.
  • Computer skills to include: MS Word, Excel, PowerPoint & understanding of Linux

  • Highly Desirable Knowledge/Experience:

  • Previous product engineering experience on systems/boards with ASICs, DDR3/4 (memory), USB, I2C, SERDES, ENET (Ethernet), Optics, PCIE, board management controllers.
  • Understanding of basics of HVAC and customer lab environment requirements.
  • Experience using Microsoft PowerBI and Servicemax
  • Linux environment: admin level tools, and software development tools, scripts.
  • Ability to analyze diverse data sets and identify trends

We’re doing work that matters. Help us solve what others can’t.

Frequently Asked Questions

Is the salary disclosed for the Systems Product Engineer position at cadence?
The salary for this Systems Product Engineer role at cadence is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Systems Product Engineer position at cadence located?
This Systems Product Engineer role at cadence is based in SHANGHAI 07. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Systems Product Engineer role at cadence full-time or part-time?
This is listed as a Full time position. It is posted as a Systems Product Engineer role at cadence.
How do I apply for the Systems Product Engineer position at cadence?
Click the "Apply Now" button on this page. You will be redirected to cadence's official application portal hosted on workday where you can submit your application directly.
When was the Systems Product Engineer job at cadence posted?
This Systems Product Engineer position at cadence was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Systems Product Engineer
cadence
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You'll be redirected to cadence's official application page on Workday.