Systems Analyst II

datalabusa· Information Technology
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📍 Westminster, COFull time💰 USD 70K–90K

About this role

DataLab USA™ is an analytics and technology driven database marketing consultancy. We combine sophisticated technology, cutting edge analytics and an intrinsic understanding of marketing to build large-scale addressable marketing programs for Fortune 500 companies. Our clients operate in multiple verticals: Financial Services, Insurance, Telcom, and Travel & Leisure.
 
We have placed in the INC 5000 list of fastest growing private companies for six times in the last ten years. At its heart, DataLab USA™ has the entrepreneurial spirit of a start-up. We judge ourselves on our ability to innovate, drive efficiency and deliver excellence for our clients.
 
**No sponsorship available for this position**
**Candidate must be local to Westminster, CO**

Key Responsibilities

  • Provide Tier 1 &2 support for end-user and system issues across Microsoft 365 and endpoint platforms
  • Administer and support Microsoft 365, including Exchange Online, Teams, OneDrive, and SharePoint
  • Manage devices using Microsoft Intune, including policies, compliance, and application deployment
  • Perform laptop imaging, provisioning, rebuilds, and lifecycle support
  • Support Active Directory and Azure AD / Entra ID (user accounts, groups, access, troubleshooting)
  • Troubleshoot email, identity, device, and access-related issues end to end
  • Track, prioritize, and resolve incidents and requests using Jira
  • Participate in Agile ceremonies and continuous improvement initiatives
  • Create and maintain technical documentation, runbooks, and standard operating procedures
  • Collaborate with Infrastructure, Security, and Platform teams on escalations and enhancements

Required Skills & Qualifications

  • 3–5 years of experience in a System Support, Desktop Support, or IT Operations role

  • Strong hands-on experience with Microsoft 365 and Exchange Online

  • Experience managing devices with Intune (MDM/MAM, configuration profiles, compliance policies)

  • Solid working knowledge of Active Directory and identity troubleshooting

  • Experience with laptop imaging and endpoint lifecycle management

  • Familiarity with JIRA in an IT support or Agile environment

  • Strong troubleshooting, documentation, and customer service skills

  • Ability to work independently while collaborating effectively with cross-functional team

  • Experience with Linux systems (administration or troubleshooting)

  • Working knowledge of SQL or Python for reporting, diagnostics, or automation

  • Familiarity with PowerShell scripting

  • Exposure to AI-enabled tools or platforms, such as:

      Microsoft Copilot or other M365 AI features
      AI-assisted support tools, chatbots, or automation
      Using AI to improve incident resolution, documentation, or operational efficiency

     

  • Experience in hybrid Active Directory / Azure AD environments

  • Understanding of ITIL concepts or service management best practices

  • Relevant certifications (Microsoft, ITIL, Agile – a plus)

     

We are proud to offer a comprehensive benefits package designed to support the well-being and financial security of our employees. Our benefits include:
Health, Dental, and Vision Plans: Comprehensive coverage to meet your healthcare needs.
Employee Assistance Program (EAP): Resources and support for personal and professional challenges.
401(k) Retirement Savings Plan: Includes option for Traditional or Roth IRA to help you plan for your future.
Paid Time Off: Enjoy paid vacation and sick leave to maintain work-life balance.
Company Holidays: Nine paid company holidays throughout the year.
 
DataLab USA™ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
All offers of employment are contingent on passing a background check and drug test.
 
Hybrid eligibility available after 6 months of onsite 5x/week
 
LOCAL CANDIDATES ONLY PLEASE

Frequently Asked Questions

What is the salary for the Systems Analyst II role at datalabusa?
The listed salary for this Systems Analyst II position at datalabusa is USD 70K–90K. This is an Full time role.
Where is the Systems Analyst II position at datalabusa located?
This Systems Analyst II role at datalabusa is based in Westminster, CO. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Systems Analyst II role at datalabusa full-time or part-time?
This is listed as a Full time position. It is posted as a Systems Analyst II role in the Information Technology department at datalabusa.
Which team or department does the Systems Analyst II at datalabusa belong to?
This Systems Analyst II position is part of the Information Technology department at datalabusa. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Systems Analyst II position at datalabusa?
Click the "Apply Now" button on this page. You will be redirected to datalabusa's official application portal hosted on lever where you can submit your application directly.
When was the Systems Analyst II job at datalabusa posted?
This Systems Analyst II position at datalabusa was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Systems Analyst II
datalabusa · 💰 USD 70K–90K
Apply for this role ↗

You'll be redirected to datalabusa's official application page on Lever.