Systems Analyst

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📍 Abu Dhabi, Abu Dhabi, United Arab EmiratesFull time

About this role

معلومات عن الشركة

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

وصف الوظيفة

Infrastructure Management

Coordinate and handle the installation, configuration, and maintenance of hardware (servers, PCs, POS devices, PABX) and software systems, including Office 365 solutions.

Guest Services Support

Ensure continuous and reliable delivery of high-speed internet (HSIA), Wi-Fi connectivity, and in-room entertainment systems to maintain a world-class guest experience.

Specialized Hotel Systems

Support and maintain core hospitality applications such as Opera (PMS), Micros (POS), and Sun System (Accounting).

Cybersecurity & Compliance

Implement and monitor information security protocols, data-protection policies, staff training programs, and disaster-recovery plans to ensure compliance and operational resilience.

Cross-Department Collaboration

Work closely with departments including Front Office, Finance, Housekeeping, F&B, and Sales & Marketing to understand business needs, resolve system challenges, and optimize workflows.

Audio-Visual Support

Support hotel AV requirements, including meeting-room setups, and collaborate with the AV Supervisor and Events Team to deliver seamless event experiences where guest satisfaction is central.

Asset & Inventory Lifecycle

Maintain software licenses, update inventory records of all IT assets, and provide quarterly status reports to the Head of Department.

Vendor Management

Serve as a secondary point of contact for external service providers, vendors, and hardware/software suppliers.

المؤهلات

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 2–5 years of IT experience, including 1–2 years in a supervisory or senior support role. Prior experience in luxury hospitality is strongly preferred.
  • Strong knowledge of LAN/WAN infrastructure, network security principles, analog telephony systems, and virtualization technologies (VMware / Hyper-V).
  • Excellent problem-solving abilities, effective communication skills, and a strong commitment to delivering luxury-standard service.

معلومات إضافية

  • Microsoft 365 Certified: Endpoint Administrator Associate
  • CCNA (Networking) or CompTIA Network+
  • Microsoft Certified Professional (MCP)

Frequently Asked Questions

Is the salary disclosed for the Systems Analyst position at accorhotel?
The salary for this Systems Analyst role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Systems Analyst position at accorhotel located?
This Systems Analyst role at accorhotel is based in Abu Dhabi, Abu Dhabi, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Systems Analyst role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Systems Analyst role at accorhotel.
How do I apply for the Systems Analyst position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Systems Analyst job at accorhotel posted?
This Systems Analyst position at accorhotel was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Systems Analyst
accorhotel
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