Systems Administrator II
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Systems Administrator II
astreya· Astreya Consultancy India Private Ltd
About this role
What this Job Entails:
The System Administrator is expected to facilitate operational support to and on behalf of the assigned team. The assigned team supports and maintains a variety of large and global scale systems for building management and physical security operations. The skill set required is industry typical 'systems administration', including working knowledge of various networking systems. Work is ticket based, and the team would be expected to procedurally work through tickets (submitted via a template) to resolution.
Scope:
Applies company policies and procedures to resolve a variety of issues
Works on problems of moderate scope
Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
Monitor ticket queue and IM channels
Monitor and participate in managing systems and infrastructure
Accurately record all metadata related to tickets on internal tools, including, but not limited to, CTI (category, type and item), outage resolution time, IM transcripts, postmortems, etc.
Engage in managing and resolving troubleshooting tickets from internal teams and third-party teams, engaging other teams as necessary
Maintain contact with 3rd parties and help to represent the assigned team in a professional and courteous manner which complies with clients’ vendor code of conduct.
Provide out of business hours support for any scheduled time sensitive upgrades
Provide 24/7 on-call support for critical system’s outages
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Comfortable with building and managing various servers
Experience with networking management, configurations and changes
Experience with systems and networking troubleshooting to identify the root cause and fixes
Knowledgeable about ticket systems and follow processes
Good communication and writing skills
Preferred Qualifications:
Automation and scripting experience
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Frequently Asked Questions
Is the salary disclosed for the Systems Administrator II position at astreya?
The salary for this Systems Administrator II role at astreya is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Systems Administrator II position at astreya located?
This Systems Administrator II role at astreya is based in Hyderabad, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Systems Administrator II role at astreya full-time or part-time?
This is listed as a Full time position. It is posted as a Systems Administrator II role in the Astreya Consultancy India Private Ltd department at astreya.
Which team or department does the Systems Administrator II at astreya belong to?
This Systems Administrator II position is part of the Astreya Consultancy India Private Ltd department at astreya. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Systems Administrator II position at astreya?
Click the "Apply Now" button on this page. You will be redirected to astreya's official application portal hosted on workday where you can submit your application directly.
When was the Systems Administrator II job at astreya posted?
This Systems Administrator II position at astreya was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Systems Administrator II
astreya
You'll be redirected to astreya's official application page on Workday.