System Engineer (Support) - III

Pakistan Single Window· Technology Management
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📍 Karachi, Sindh, PakistanFull time

About this role

  • Assist all employees with any computer or IT related issues.
  • Create, add and modify user accounts and services across our various cloud platforms.
  • Assist users over the phone, in-person, and remotely.
  • Administration of Active Directory, Entra, SharePoint, Office365 Endpoints Protection/Antivirus, Multifactor authentication, outlook/email, internet, mobile devices, and any other IT-related software/hardware
  • Office365 support setting up devices and email clients, tablets, mobile phones, and computers
  • Configure, deploy, and relocate desktops, laptops, printers, and any other related devices
  • Manage and maintain the Active Directory environment, including user accounts, groups, Group Policies, domain controllers and replication, and other related services to ensure secure and efficient identity and access management with security best practices.
  • Identify, troubleshoot, resolve, and document end-user system issues requests
  • Ensure all requests are resolved promptly and with high-quality results
  • Able to write technical documentation for configurations and procedures
  • Well versed with LAN cabling and equipment installation
  • Open and follow up with tech support from vendors such as internet providers, cloud solutions, consultants, etc.
  • IT related equipment’s inventory management & reconciliation with finance.
  • IT end user hardware warranty / maintenance management.
  • Bachelor's degree in computer science, information technology, Electrical or computer engineering, computer programming, or similar
  • 2-3 year experience in a similar role
  • Experience in the set-up, configuration, and use of computer hardware, software, and networks
  • Ability to communicate technical issues to technical and non-technical employees
  • Proficient in troubleshooting and supporting Windows 10/11, and Office 365, end point protection
  • Quick analytic response to resolve issues in any situation
  • Able to work in a fast-paced environment
  • Advanced level knowledge in the use of all office software (Word, Excel, Outlook, etc.)
  • Basic understanding of Cloud Solutions & Cloud Computing
  • Knowledge of wireless networks, set up maintenance and troubleshooting
  • Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, and other common hardware devices and software
  • Experience providing remote support via phone and remote-control applications desired
  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

Frequently Asked Questions

Is the salary disclosed for the System Engineer (Support) - III position at Pakistan Single Window?
The salary for this System Engineer (Support) - III role at Pakistan Single Window is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the System Engineer (Support) - III position at Pakistan Single Window located?
This System Engineer (Support) - III role at Pakistan Single Window is based in Karachi, Sindh, Pakistan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the System Engineer (Support) - III role at Pakistan Single Window full-time or part-time?
This is listed as a Full time position. It is posted as a System Engineer (Support) - III role in the Technology Management department at Pakistan Single Window.
Which team or department does the System Engineer (Support) - III at Pakistan Single Window belong to?
This System Engineer (Support) - III position is part of the Technology Management department at Pakistan Single Window. See the full job description for more information about the team structure and responsibilities.
How do I apply for the System Engineer (Support) - III position at Pakistan Single Window?
Click the "Apply Now" button on this page. You will be redirected to Pakistan Single Window's official application portal hosted on workable where you can submit your application directly.
When was the System Engineer (Support) - III job at Pakistan Single Window posted?
This System Engineer (Support) - III position at Pakistan Single Window was posted on Jul 23, 2026. Apply as soon as possible — early applications are often reviewed first.
System Engineer (Support) - III
Pakistan Single Window
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