Switchboard Operator
cbps· Must know which staff are in which department and who is in charge of what function
About this role
Overview
The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department.
Responsibilities
- Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person
- Listen to the caller’s request and either solve the query or direct the call to the concerned department
- Must know which staff are in which department and who is in charge of what function
- Must maintain up-to-date information of the current happenings in the company
- Update and maintain pertinent business information via computer or department files
- Other duties may involve greeting visitors, making them comfortable, receiving the mail of the organization, handling some business communication, arranging meetings with clients and other workplace communication
Qualifications
- High school diploma or the equivalent
- 1 year of experience
- Proficient in Microsoft Word and Excel
- Excellent customer service skills, professional attitude & appearance
- Good written and oral communication skills
- Strong organizational, record keeping & time management skills
- Ability to type 35 wpm
- Availability to work overtime/varied hours when required
PHYSICAL DEMANDS
Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing
What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
Frequently Asked Questions
Is the salary disclosed for the Switchboard Operator position at cbps?
The salary for this Switchboard Operator role at cbps is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Switchboard Operator position at cbps located?
This Switchboard Operator role at cbps is based in Lake Oswego, OR, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Switchboard Operator role at cbps full-time or part-time?
This is listed as a OTHER position. It is posted as a Switchboard Operator role in the Must know which staff are in which department and who is in charge of what function department at cbps.
Which team or department does the Switchboard Operator at cbps belong to?
This Switchboard Operator position is part of the Must know which staff are in which department and who is in charge of what function department at cbps. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Switchboard Operator position at cbps?
Click the "Apply Now" button on this page. You will be redirected to cbps's official application portal hosted on icims where you can submit your application directly.
When was the Switchboard Operator job at cbps posted?
This Switchboard Operator position at cbps was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Switchboard Operator
cbps
You'll be redirected to cbps's official application page on icims.