Support Supply Operations, Kyrgyzstan

Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR MISSION

Join us and become a key specialist in Glovo’s local operations team! We offer a dynamic environment with many opportunities for learning and development.

THE JOURNEY

• Recruit and train our Glovers (couriers).
• Be responsible for implementing processes and optimizing strategies for attracting and retaining Glovers.
• Solve problems and provide support to Glovers.
• Maintain documentation and contracts for Glovers.
• Handle procurement, ensuring all Glovers receive their work kits and are ready to spread the Glovo brand.
• Manage planning, general administration, and KPI analysis.
• Communicate effectively with the local operations manager regarding processes and customer support operations.

Qualifications

WHAT YOU WILL BRING TO THE RIDE

• Communication skills and the ability to solve problems quickly.
• High motivation to work in a fast-growing start-up.
• An analytical mindset.
• Excel skills.
• Enjoy teaching and adapting new employees.
• Good energy and love what you do, even on bad days.
• Intermediate or higher level of English proficiency.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Additional Information

We believe driven talent deserves:

• 💪 Top-notch private health insurance to keep you at your peak.
• 🏊 Discounted gym memberships to keep you energized.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!