Support Lead

HCLTech
Apply Now ↗
📍 Pune, India

About this role

Job Summary

Job Description: SRE Infrastructure Engineer – Parts

Work Location: Pune (Magarpatta)
Work Model: Work from Office (WFO)

Must-Have Skills

  • GitHub Actions and Workflows
  • Terraform
  • Terragrunt
  • Kubernetes
  • Strong experience with AWS cloud infrastructure services, including:
    • EKS
    • RDS
    • DynamoDB
    • SQS
    • VPC
    • S3
    • IAM
    • Route 53
    • CloudWatch
    • Elastic Load Balancer (ALB/NLB)
    • Auto Scaling
    • Related networking services

Infrastructure Engineer Expectations

1. Distributed Cloud Infrastructure

  • Manage Parts Modernization applications in a distributed architecture environment. Applications are integrated with various dependent components and external services across multiple accounts.
  • Have a good understanding of PrivateLink connectivity and secure data communication over the public internet.
  • Design and maintain data backup strategies, ensuring data integrity and availability across all environments.

2. Release and Deployment

Infrastructure Engineers are expected to provide deployment solutions to application teams.

  • Infrastructure Deployment: Provision and modify existing infrastructure component configurations using Terraform pipelines across environments based on requirements. Troubleshoot and resolve runtime failures when they occur.
  • Application Deployment: Manage GitHub Actions (GHA) for application teams to ensure smooth deployments on the CaaS platform across environments and resolve backend-related deployment failures.
  • System Integration: Ensure seamless integration between various systems such as SAP, SQS, and external API endpoints.

3. Monitoring and Maintenance

Infrastructure Engineers are expected to perform continuous monitoring and proactive maintenance to keep the infrastructure healthy.

  • System Monitoring: Manage application service integration with monitoring tools such as OpenSearch and Datadog to track system performance, availability, and health. Ensure metrics and data are properly flowing to dashboards.
  • Incident Response: Respond to and resolve infrastructure-related incidents and outages.
  • Patch Management: Apply security patches and updates to infrastructure components.

4. Security Management

Security is a key responsibility of the Infrastructure Engineer to safeguard systems and data.

  • Access Control: Manage policies and roles, along with GitHub security through secure settings.
  • Secrets Rotation: Manage periodic and on-demand secrets rotation across environments.
  • Vulnerability Assessments: Ensure security scans are executed within CI pipelines to detect vulnerabilities at an early stage, including:
    • SonarQube Scan
    • Checkmarx Scan
    • Mend Scan
    • Trivy Image Scan
  • Compliance: Ensure compliance with cloud security standards.

Important Note

This is a Work from Office (WFO) role based in Magarpatta, Pune.

Key Responsibilities

Job Description: SRE Infrastructure Engineer – Parts

Work Location: Pune (Magarpatta)
Work Model: Work from Office (WFO)

Must-Have Skills

  • GitHub Actions and Workflows
  • Terraform
  • Terragrunt
  • Kubernetes
  • Strong experience with AWS cloud infrastructure services, including:
    • EKS
    • RDS
    • DynamoDB
    • SQS
    • VPC
    • S3
    • IAM
    • Route 53
    • CloudWatch
    • Elastic Load Balancer (ALB/NLB)
    • Auto Scaling
    • Related networking services

Infrastructure Engineer Expectations

1. Distributed Cloud Infrastructure

  • Manage Parts Modernization applications in a distributed architecture environment. Applications are integrated with various dependent components and external services across multiple accounts.
  • Have a good understanding of PrivateLink connectivity and secure data communication over the public internet.
  • Design and maintain data backup strategies, ensuring data integrity and availability across all environments.

2. Release and Deployment

Infrastructure Engineers are expected to provide deployment solutions to application teams.

  • Infrastructure Deployment: Provision and modify existing infrastructure component configurations using Terraform pipelines across environments based on requirements. Troubleshoot and resolve runtime failures when they occur.
  • Application Deployment: Manage GitHub Actions (GHA) for application teams to ensure smooth deployments on the CaaS platform across environments and resolve backend-related deployment failures.
  • System Integration: Ensure seamless integration between various systems such as SAP, SQS, and external API endpoints.

3. Monitoring and Maintenance

Infrastructure Engineers are expected to perform continuous monitoring and proactive maintenance to keep the infrastructure healthy.

  • System Monitoring: Manage application service integration with monitoring tools such as OpenSearch and Datadog to track system performance, availability, and health. Ensure metrics and data are properly flowing to dashboards.
  • Incident Response: Respond to and resolve infrastructure-related incidents and outages.
  • Patch Management: Apply security patches and updates to infrastructure components.

4. Security Management

Security is a key responsibility of the Infrastructure Engineer to safeguard systems and data.

  • Access Control: Manage policies and roles, along with GitHub security through secure settings.
  • Secrets Rotation: Manage periodic and on-demand secrets rotation across environments.
  • Vulnerability Assessments: Ensure security scans are executed within CI pipelines to detect vulnerabilities at an early stage, including:
    • SonarQube Scan
    • Checkmarx Scan
    • Mend Scan
    • Trivy Image Scan
  • Compliance: Ensure compliance with cloud security standards.

Important Note

This is a Work from Office (WFO) role based in Magarpatta, Pune.

Skill Requirements

Job Description: SRE Infrastructure Engineer – Parts

Work Location: Pune (Magarpatta)
Work Model: Work from Office (WFO)

Must-Have Skills

  • GitHub Actions and Workflows
  • Terraform
  • Terragrunt
  • Kubernetes
  • Strong experience with AWS cloud infrastructure services, including:
    • EKS
    • RDS
    • DynamoDB
    • SQS
    • VPC
    • S3
    • IAM
    • Route 53
    • CloudWatch
    • Elastic Load Balancer (ALB/NLB)
    • Auto Scaling
    • Related networking services

Infrastructure Engineer Expectations

1. Distributed Cloud Infrastructure

  • Manage Parts Modernization applications in a distributed architecture environment. Applications are integrated with various dependent components and external services across multiple accounts.
  • Have a good understanding of PrivateLink connectivity and secure data communication over the public internet.
  • Design and maintain data backup strategies, ensuring data integrity and availability across all environments.

2. Release and Deployment

Infrastructure Engineers are expected to provide deployment solutions to application teams.

  • Infrastructure Deployment: Provision and modify existing infrastructure component configurations using Terraform pipelines across environments based on requirements. Troubleshoot and resolve runtime failures when they occur.
  • Application Deployment: Manage GitHub Actions (GHA) for application teams to ensure smooth deployments on the CaaS platform across environments and resolve backend-related deployment failures.
  • System Integration: Ensure seamless integration between various systems such as SAP, SQS, and external API endpoints.

3. Monitoring and Maintenance

Infrastructure Engineers are expected to perform continuous monitoring and proactive maintenance to keep the infrastructure healthy.

  • System Monitoring: Manage application service integration with monitoring tools such as OpenSearch and Datadog to track system performance, availability, and health. Ensure metrics and data are properly flowing to dashboards.
  • Incident Response: Respond to and resolve infrastructure-related incidents and outages.
  • Patch Management: Apply security patches and updates to infrastructure components.

4. Security Management

Security is a key responsibility of the Infrastructure Engineer to safeguard systems and data.

  • Access Control: Manage policies and roles, along with GitHub security through secure settings.
  • Secrets Rotation: Manage periodic and on-demand secrets rotation across environments.
  • Vulnerability Assessments: Ensure security scans are executed within CI pipelines to detect vulnerabilities at an early stage, including:
    • SonarQube Scan
    • Checkmarx Scan
    • Mend Scan
    • Trivy Image Scan
  • Compliance: Ensure compliance with cloud security standards.

Important Note

This is a Work from Office (WFO) role based in Magarpatta, Pune.

Other Requirements

Job Description: SRE Infrastructure Engineer – Parts

Work Location: Pune (Magarpatta)
Work Model: Work from Office (WFO)

Must-Have Skills

  • GitHub Actions and Workflows
  • Terraform
  • Terragrunt
  • Kubernetes
  • Strong experience with AWS cloud infrastructure services, including:
    • EKS
    • RDS
    • DynamoDB
    • SQS
    • VPC
    • S3
    • IAM
    • Route 53
    • CloudWatch
    • Elastic Load Balancer (ALB/NLB)
    • Auto Scaling
    • Related networking services

Infrastructure Engineer Expectations

1. Distributed Cloud Infrastructure

  • Manage Parts Modernization applications in a distributed architecture environment. Applications are integrated with various dependent components and external services across multiple accounts.
  • Have a good understanding of PrivateLink connectivity and secure data communication over the public internet.
  • Design and maintain data backup strategies, ensuring data integrity and availability across all environments.

2. Release and Deployment

Infrastructure Engineers are expected to provide deployment solutions to application teams.

  • Infrastructure Deployment: Provision and modify existing infrastructure component configurations using Terraform pipelines across environments based on requirements. Troubleshoot and resolve runtime failures when they occur.
  • Application Deployment: Manage GitHub Actions (GHA) for application teams to ensure smooth deployments on the CaaS platform across environments and resolve backend-related deployment failures.
  • System Integration: Ensure seamless integration between various systems such as SAP, SQS, and external API endpoints.

3. Monitoring and Maintenance

Infrastructure Engineers are expected to perform continuous monitoring and proactive maintenance to keep the infrastructure healthy.

  • System Monitoring: Manage application service integration with monitoring tools such as OpenSearch and Datadog to track system performance, availability, and health. Ensure metrics and data are properly flowing to dashboards.
  • Incident Response: Respond to and resolve infrastructure-related incidents and outages.
  • Patch Management: Apply security patches and updates to infrastructure components.

4. Security Management

Security is a key responsibility of the Infrastructure Engineer to safeguard systems and data.

  • Access Control: Manage policies and roles, along with GitHub security through secure settings.
  • Secrets Rotation: Manage periodic and on-demand secrets rotation across environments.
  • Vulnerability Assessments: Ensure security scans are executed within CI pipelines to detect vulnerabilities at an early stage, including:
    • SonarQube Scan
    • Checkmarx Scan
    • Mend Scan
    • Trivy Image Scan
  • Compliance: Ensure compliance with cloud security standards.

Important Note

This is a Work from Office (WFO) role based in Magarpatta, Pune.

Frequently Asked Questions

Is the salary disclosed for the Support Lead position at HCLTech?
The salary for this Support Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Support Lead position at HCLTech located?
This Support Lead role at HCLTech is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Support Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Support Lead job at HCLTech posted?
This Support Lead position at HCLTech was posted on Oct 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Support Lead
HCLTech
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