Support Engineer
HCLTech
Support Engineer - Kubernetes
About this role
Job Summary
The Support Engineer plays a crucial role in ensuring customer satisfaction by resolving tickets related to Kubernetes and its associated technologies. This position focuses on troubleshooting, documentation, and customer interaction to uphold the organization's standards of service excellence.
Key Responsibilities
1. Troubleshoot And Resolve Client Tickets Related To Kubernetes Configurations And Deployments, Ensuring Timely And Effective Solutions That Meet Quality Standards.
2. Document Processes And Methodologies For Ticket Resolution And Troubleshooting Steps Involving Kubernetes Operations, Enhancing Knowledge Sharing Within The Team.
3. Interface With Customers To Clarify Ticket Requirements And Provide Resolution Updates, Ensuring Clear Communication And Customer Satisfaction.
4. Stay Updated On The Latest Kubernetes Technologies And Best Practices, Demonstrating A Commitment To Continuous Learning And Skill Enhancement.
2. Document Processes And Methodologies For Ticket Resolution And Troubleshooting Steps Involving Kubernetes Operations, Enhancing Knowledge Sharing Within The Team.
3. Interface With Customers To Clarify Ticket Requirements And Provide Resolution Updates, Ensuring Clear Communication And Customer Satisfaction.
4. Stay Updated On The Latest Kubernetes Technologies And Best Practices, Demonstrating A Commitment To Continuous Learning And Skill Enhancement.
Skill Requirements
1. Basic Understanding Of Kubernetes Architecture And Components.
2. Familiarity With Container Orchestration And Management.
3. Knowledge Of Troubleshooting Techniques In Cloud Environments.
4. Understanding Of Itsm Processes Related To Incident Management.
2. Familiarity With Container Orchestration And Management.
3. Knowledge Of Troubleshooting Techniques In Cloud Environments.
4. Understanding Of Itsm Processes Related To Incident Management.
Other Requirements
1. Optional But Valuable: Certified Kubernetes Administrator (Cka).
Frequently Asked Questions
Is the salary disclosed for the Support Engineer - Kubernetes position at HCLTech?
The salary for this Support Engineer - Kubernetes role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Support Engineer - Kubernetes position at HCLTech located?
This Support Engineer - Kubernetes role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Support Engineer - Kubernetes position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Support Engineer - Kubernetes job at HCLTech posted?
This Support Engineer - Kubernetes position at HCLTech was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Support Engineer - Kubernetes
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.