Supply Chain Manager II, ROC Reactive Scheduling

Amazon Transportation Services is looking for a Supply Chain Manager II in our ROC (Relay Operations Center) team in India (HYD). This center supports our European and North American Middle Mile Linehaul network. The ROC team addresses disruptions in the Middle Mile network, to allow them to deliver packages safely and on time.
The supply chain manager will help with scheduling and driving cost effective strategies for the middle mile network. This role will enable you to make data driven decisions, coordinate and drive execution, and communicate to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.


Key job responsibilities
A Supply Chain Manager is expected to:

• Think Big and identify improvement opportunities and gaps in existing process and work with key stakeholders to execute/resolve them
• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
• Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform reporting and analysis as needed
• Work closely with tech teams on multiple and diverse array of high scope initiatives that need to align with operational deliverables.
• Improving accuracy and quality of transportation plans for IXD
• Hold a high standard and be able to exhibit exceptional ownership and ability to disagree and commit
• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

Basic qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

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