At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

Job Summary

Leads containment and resolution of supplier quality issues. To be a technical focal point to monitor and work supplier quality issues directly with the manufacturer and communicate status on non-conforming parts/suppliers across all programs. Determines appropriate Inspection processes and directs IQC personnel, where applicable, in executing day to day activities. Evaluates supplier performance, drives supplier improvements and corrective actions through the SCAR process.

Responsibilities

• Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
• Participate in the vendor survey activities as applicable. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
• Provide insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies.
• Defines, develops and implements Supply base strategies that drive improvements is supplier selection, development, and leverage across customer programs for quality improvements and cost savings.
• Provides regular updates to Quality Engineering Manager on the execution of the strategy.
• Provides support for NPI activities by participation in the AQP process as required
• Ensures that all production critical supplier issues are resolved in a timely manner, and corrective actions are implemented.
• Defines and develops the appropriate Inspection Plans and Inspection Methods, directs Receiving Inspection Auditors
• Ensuring ongoing site supplier evaluation is performed.  This would be achieved by using site information collected from Receiving Inspection, MRB, Customer Returns, SCAR database and by liaison efforts with customer work cells.  Performance will be reported internally, to the supplier, and to the customer where applicable.
• Monitors and drives PPM issues with the supply base in addition to helping them achieve “Dock to Stock” certified with Jabil (in accordance to the vendor performance system).
• Leads SCAR – Supplier Corrective/Preventive Action process for problem resolution and continuous improvement, including critical analysis of supplier DOE, CPK, Gauge R&R studies
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.
• Site RoHS subject Matter Expert
• May perform other duties and responsibilities as assigned.

Person specification:

• Computer literate with intermediate / Advanced MS Office skills.
• Highly motivated and enthusiastic individual with strong communication and interpersonal skills and ability to work with cross functional teams.
• Strong planning & organisational skills and attention to detail.
• Proficiency in the English language is a requirement alongside eligibility to work in Ireland.
• Proven ability to meet deadlines.
• A “can do” work ethic with excellent problem-solving skills.
• undefined

Technical Management Responsibilities

• Lead, coordinate, and prioritize the daily activities of Incoming Quality Inspectors to ensure inspection objectives and operational requirements are achieved.
• Lead, coordinate, and prioritize the daily activities of Incoming Quality Inspectors to ensure inspection objectives and operational requirements are achieved.
• Conduct regular reviews of inspection findings, defect trends, and escapes to identify improvement opportunities and strengthen inspection effectiveness.
• Promote knowledge sharing, cross-training, and succession planning to maintain operational flexibility and team capability.
• Ensure inspectors are trained, certified, and qualified to perform assigned inspection activities and use measurement equipment effectively.
• Recruit, develop and retain high-performing team members.
• Set clear performance objectives and drive accountability through coaching and performance management.
• Identify training needs and ensure effective development of team capabilities.
• Oversee quality standards, inspection processes and compliance with customer requirements.
• Foster effective communication, employee engagement and cross-functional collaboration.
• Ensure adherence to safety, security, quality and company policies while driving continuous improvement.
• Employee and Team Development:
  · Identify individual and team strengths and development needs on an ongoing basis.
  · Create and/or validate training curriculum in area of responsibility.
• Performance Management:
  · Establish clear measurable goals and objectives by determining individual and team results

Essential criteria

• BS/BA degree in Manufacturing Technology / Mechanical Engineering / Electronical / Electronics / Mechatronics. May substitute experience in lieu of educational requirements
• .3-5 years’ experience Quality Engineering or related within electronic manufacturing environment. 
• Previous experience liaising with customers and suppliers.

Desired criteria

• Experience in electronic manufacturing environment is highly desirable.
• Experience in leading process improvements / lean manufacturing activities in a manufacturing environment is advantageous. 

 

 

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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

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