Supervisor, Slot Operations
seminolehardrock
Supervisor, Slot Operations
seminolehardrock· 129 Boardwalk 1000 LLC
About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Under the direction of the Slot Shift Manager & Director, the incumbent assists Slot management in all phases of Slot Operations.
- Monitor daily jackpot and machine malfunctions transactions for accuracy and response time.
- Responsible for supervising Slot attendants on assigned shift within assigned section.
- Assists in training, counseling, scheduling and evaluating Slot attendants.
- Handle employee and customer complaints and disputes.
- Promotes positive customer service, safety, security and creates a friendly atmosphere.
- Ensures that Slot attendants work with cashiering personnel, security officers or other Hard Rock Hotel & Casino staff in regards to jackpot payouts, and exchange slips.
- Monitor IRS currency transaction reporting requirements.
- Safeguard against theft and ensures the security and integrity of all casino property.
- Report developments that may affect the casino operation to the Slot Shift Manager or Assistant.
- Accountable for all issues and non-issued slot keys and equipment.
- Ensures compliance with all gaming regulations.
- Coordinates and participates in Slot special event functions.
- Promotes positive public/employee relations at all times.
- Maintains a clean, safe hazard-free work environment within area of responsibility.
- Performs all other related and compatible duties as assigned.
QUALIFICATIONS
- High School diploma or Equivalent preferred.
- Minimum one (1) year of Slot Attendant or Slot Technician experience preferred, or one (1) year of casino experience with previous experience as a Slot Floor Supervisor in a high volume casino environment
- Must have a KEY license or be able to obtain one
Frequently Asked Questions
Is the salary disclosed for the Supervisor, Slot Operations position at seminolehardrock?
The salary for this Supervisor, Slot Operations role at seminolehardrock is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Supervisor, Slot Operations position at seminolehardrock located?
This Supervisor, Slot Operations role at seminolehardrock is based in Hard Rock Hotel & Casino Atlantic City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Supervisor, Slot Operations role at seminolehardrock full-time or part-time?
This is listed as a Full time position. It is posted as a Supervisor, Slot Operations role in the 129 Boardwalk 1000 LLC department at seminolehardrock.
Which team or department does the Supervisor, Slot Operations at seminolehardrock belong to?
This Supervisor, Slot Operations position is part of the 129 Boardwalk 1000 LLC department at seminolehardrock. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Supervisor, Slot Operations position at seminolehardrock?
Click the "Apply Now" button on this page. You will be redirected to seminolehardrock's official application portal hosted on workday where you can submit your application directly.
When was the Supervisor, Slot Operations job at seminolehardrock posted?
This Supervisor, Slot Operations position at seminolehardrock was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Supervisor, Slot Operations
seminolehardrock
You'll be redirected to seminolehardrock's official application page on Workday.