Supervisor, Operations
curtisswright
Supervisor, Operations
ironmountain· 45015 Capital Record Centre Private Limited
About this role
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a proactive and assertive Assistant Manager (Supervisor) to join our Records and Information Management (RIM) team. In this role, you will be responsible for supervising and managing operations across 4–5 warehouse sites, ensuring absolute compliance with established processes and statutory audit requirements.
You will lead a diverse team of Operations Executives, driving a customer-oriented culture that prioritizes high-quality service delivery and operational excellence across multiple facilities.
What You’ll Do
In this role, you will:
- Drive Multi-Site Operational Excellence: Oversee core Records and Information Management (RIM) activities—including retrieval, scanning, and racking—across 4–5 facilities while optimizing manpower to achieve daily productivity targets.
- Manage Performance and Reporting: Monitor Key Performance Indicators (KPIs) and facility scorecards by analyzing complex data through Management Information Systems (MIS) and Google Sheets to identify cost-reduction opportunities.
- Lead Team and Client Success: Direct a combined team of in-house staff and outsourced vendors to strictly maintain Service Level Agreements (SLAs) and Turnaround Times (TATs), while effectively resolving client escalations.
What You’ll Bring
The ideal candidate will have:
- 10+ years of experience in team leadership, with at least 3–5 years specifically managing multiple operational sites within the logistics or service industry.
- Strong knowledge of warehouse operations, Records and Information Management (RIM) specialization, and high proficiency in Google Sheets and Management Information System (MIS) reporting.
- Proven ability in analytical thinking, vendor management, and executing complex projects such as facility consolidations and migrations.
- A Graduate degree is required; a Master of Business Administration (MBA) in Operations is highly preferred.
Frequently Asked Questions
Is the salary disclosed for the Supervisor, Operations position at ironmountain?
The salary for this Supervisor, Operations role at ironmountain is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Supervisor, Operations position at ironmountain located?
This Supervisor, Operations role at ironmountain is based in IND | Gurugram | Plot No.288A, Udyog Vihar - Phase IV, Sector - 18. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Supervisor, Operations role at ironmountain full-time or part-time?
This is listed as a Full time position. It is posted as a Supervisor, Operations role in the 45015 Capital Record Centre Private Limited department at ironmountain.
Which team or department does the Supervisor, Operations at ironmountain belong to?
This Supervisor, Operations position is part of the 45015 Capital Record Centre Private Limited department at ironmountain. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Supervisor, Operations position at ironmountain?
Click the "Apply Now" button on this page. You will be redirected to ironmountain's official application portal hosted on workday where you can submit your application directly.
When was the Supervisor, Operations job at ironmountain posted?
This Supervisor, Operations position at ironmountain was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Supervisor, Operations
ironmountain
You'll be redirected to ironmountain's official application page on Workday.