Supervisor - Insurance Collections
honorhealth· 70 HonorHealth Support Services
About this role
Primary City/State:
Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027Category:
Billing and Revenue CycleShift:
DayDepartment:
Patient Financial ServicesTelecommute position with occasional in office days. Need someone with Bone Marrow Transplant collections experience.
Great care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
JOB SUMMARY
The Insurance Collections Supervisor will supervise, plan, and organize the daily operations of collecting on the accounts receivable. Works closely with numerous payers and insurance products, including but not limited to Commercial, Workman's Compensation, Medicare Advantage, Medicare and Medicaid (AHCCCS). Relies on experience and judgment to plan and accomplish AR goals. Responsible for understanding managed care contracts and requirements for regulatory reporting and compliance for Medicare/AHCCCS and all other government or payer guidelines. Trains, educates and develops staff. Responsible for maintaining adequate staffing levels to effectively collect accounts receivables, as well as monitoring employee productivity and quality of work.
ESSENTIAL FUNCTIONS
- Supervises the personnel assigned to the section. Monitors employee productivity as well as the quality of their work. Assists staff with issues related to training, personnel matters (i.e. payroll, discipline, vacation and time off requests) and information system issues. Interviews and hires staffs as necessary as well as completing annual evaluations for the staff. Maintains employee tracking logs.
- Monitors collector work queues for timely follow-up of accounts to ensure overall reduction of aged A/R. Ensures all payer audits are completed accurately and timely. Oversees special projects and reviewing of reports as assigned.
- Completes monthly Aging for collections as well as completing the aging for payer meetings including the agenda and meeting minutes. Monitors payer Issue logs monthly and works closely with the Payer Provider Representative for resolutions of the aged A/R.
- Maintains level of knowledge for HIPAA, federal regulations, hospital policy and reimbursement criteria. Attends departmental meetings in order to enhance communications within departments. Participates in process improvement.
- Serves as a resource for Patient Financial Services within departments and personnel.
- Performs other duties as assigned.
EDUCATION
- High School Diploma or GED Required
- Associates Preferred
EXPERIENCE
- 3 years experience in Collections or Billing. Required
- 3 years experience in Patient Accounting experience Required
- 2 years leadership experience Preferred
LICENSES AND CERTIFICATIONS
- Business College certification Preferred
We're all in for your career.
Frequently Asked Questions
Is the salary disclosed for the Supervisor - Insurance Collections position at honorhealth?
The salary for this Supervisor - Insurance Collections role at honorhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Supervisor - Insurance Collections position at honorhealth located?
This Supervisor - Insurance Collections role at honorhealth is based in Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Supervisor - Insurance Collections role at honorhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Supervisor - Insurance Collections role in the 70 HonorHealth Support Services department at honorhealth.
Which team or department does the Supervisor - Insurance Collections at honorhealth belong to?
This Supervisor - Insurance Collections position is part of the 70 HonorHealth Support Services department at honorhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Supervisor - Insurance Collections position at honorhealth?
Click the "Apply Now" button on this page. You will be redirected to honorhealth's official application portal hosted on workday where you can submit your application directly.
When was the Supervisor - Insurance Collections job at honorhealth posted?
This Supervisor - Insurance Collections position at honorhealth was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Supervisor - Insurance Collections
honorhealth
You'll be redirected to honorhealth's official application page on Workday.