Equipier commercial caisse CDD H/F
metromakro
Supervisor - E-Commerce
metromakro· PK E-Commerce
About this role
Company Description
METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees.
Job Description
- Manage and organize customer deliveries, ensuring the correct quantity and specifications are fulfilled.
- Ensure stock availability for customers and offer suitable substitutes, where required, through the Call Center, while clarifying the same with customers.
- Stay thoroughly informed about customer orders and stock availability, and lead hands-on, timely, and efficient deliveries while ensuring satisfactory customer service.
- Prepare gate passes for transportation of goods.
- Ensure effective route planning and hand over delivery documents to the delivery staff.
- Verify daily fuel costs and transactions and ensure proper documentation is maintained.
- Ensure the required productivity levels of delivery vans are achieved.
- Handle and coordinate customer complaints related to delivery issues.
- Maintain appropriate warehouse stock levels and monitor discrepancies.
- Maintain and monitor warehouse quality standards in accordance with established SOPs.
- Coach and train team members on existing and new concepts, technologies, and processes to support the successful achievement of functional objectives, enhance technical skills, and promote a positive attitude and professional growth.
- Monitor the performance of all team members to identify gaps between expected and actual productivity levels.
- Review and approve the operational activities of team members, including Pickers, Packers, QC, and Delivery Staff.
Qualifications
Graduation or equivalent degree
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Supervisor - E-Commerce position at metromakro?
The salary for this Supervisor - E-Commerce role at metromakro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Supervisor - E-Commerce position at metromakro located?
This Supervisor - E-Commerce role at metromakro is based in Lahore, Lahore, Punjab, Pakistan, pk, Punjab. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Supervisor - E-Commerce role at metromakro full-time or part-time?
This is listed as a Full time position. It is posted as a Supervisor - E-Commerce role in the PK E-Commerce department at metromakro.
Which team or department does the Supervisor - E-Commerce at metromakro belong to?
This Supervisor - E-Commerce position is part of the PK E-Commerce department at metromakro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Supervisor - E-Commerce position at metromakro?
Click the "Apply Now" button on this page. You will be redirected to metromakro's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Supervisor - E-Commerce job at metromakro posted?
This Supervisor - E-Commerce position at metromakro was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Supervisor - E-Commerce
metromakro
You'll be redirected to metromakro's official application page on SmartRecruiters.