SUN System User Support Specialist, SrAssc

statestreet· 1339 SS TECH (ZHEJIANG) CO LTD
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📍 Hangzhou, ChinaFull time

About this role

Position Summary Provide functional and administrative support for the SUN Systems financial platform. Ensure users have appropriate access, maintain system controls, support business operations, troubleshoot issues, coordinate system changes, and maintain process documentation in compliance with internal control requirements.  

Key Responsibilities 

User Access Administration 

  • Provision, modify, and revoke user access in SUN Systems and related applications. 

  • Maintain security profiles, operator groups, and user roles. 

  • Ensure access requests comply with established security controls and procedures.  

System Support 

  • Provide regular system testing. 

  • Investigate and resolve system issues, access problems, and processing exceptions. 

  • Liaise with technology teams and vendors when escalation is required. 

Business Process Support 

  • Support critical SUN processes such as:  

  • User setup and security maintenance 

  • Creditor and supplier master maintenance 

  • Bank reconciliation support 

  • Payment and B4B administration 

  • Period open and close activities 

  • Exchange rate maintenance 

  • Data extraction and reporting support etc. 

Controls and Compliance 

  • Execute and monitor SOX/Archer controls related to SUN administration. 

  • Maintain audit evidence and support internal and external audits. 

  • Ensure compliance with company policies, information security requirements, and governance standards.  

Documentation and Procedure Management 

  • Maintain and update standard operating procedures (SOPs). 

  • Review procedures annually and ensure process documentation reflects current practices. 

Reporting and Continuous Improvement 

  • Produce operational and management reports. 

  • Identify process improvement and automation opportunities. 

  • Participate in system upgrades, testing, and implementation of enhancements. 

Required Skills & Qualifications 

  • Bachelor's degree in Accounting, Finance, Information Systems, or related discipline. 

  • Understanding of General Ledger, Accounts Payable, bank reconciliation, and financial controls. 

  • Strong analytical and problem-solving skills. 

  • Knowledge of finance system management and application security. 

  • Advanced Excel and reporting skills. 

  • Strong communication and stakeholder management abilities. 

Preferred Experience 

  • Experience within Global Accounting Operations, shared services, or financial systems support. 

  • Knowledge of SOX controls, audit requirements, and financial governance. 

  • Experience with AI tools. 

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Frequently Asked Questions

Is the salary disclosed for the SUN System User Support Specialist, SrAssc position at statestreet?
The salary for this SUN System User Support Specialist, SrAssc role at statestreet is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SUN System User Support Specialist, SrAssc position at statestreet located?
This SUN System User Support Specialist, SrAssc role at statestreet is based in Hangzhou, China. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the SUN System User Support Specialist, SrAssc role at statestreet full-time or part-time?
This is listed as a Full time position. It is posted as a SUN System User Support Specialist, SrAssc role in the 1339 SS TECH (ZHEJIANG) CO LTD department at statestreet.
Which team or department does the SUN System User Support Specialist, SrAssc at statestreet belong to?
This SUN System User Support Specialist, SrAssc position is part of the 1339 SS TECH (ZHEJIANG) CO LTD department at statestreet. See the full job description for more information about the team structure and responsibilities.
How do I apply for the SUN System User Support Specialist, SrAssc position at statestreet?
Click the "Apply Now" button on this page. You will be redirected to statestreet's official application portal hosted on workday where you can submit your application directly.
When was the SUN System User Support Specialist, SrAssc job at statestreet posted?
This SUN System User Support Specialist, SrAssc position at statestreet was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
SUN System User Support Specialist, SrAssc
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