Subject Matter Expert (Support&Ops)

Job Summary

harePoint Administrator — Level 3 Job Description Summary The Level 3 SharePoint Administrator is the senior technical authority for the organization\'s SharePoint environment across SharePoint Online (Microsoft 365) and on-premises/hybrid SharePoint Server. The role owns platform design, security, performance, and daily operation, resolves escalated incidents that lower tiers cannot, and mentors junior administrators — combining deep hands-on expertise with strong governance and automation skills. Key Responsibilities • Serve as the Tier 3 escalation point for all SharePoint incidents, diagnosing and resolving complex problems across SharePoint Online and SharePoint Server (on-premises/hybrid). • Architect, deploy, and maintain site collections, content types, managed metadata, search, and service applications per business and governance requirements. • Plan and execute migrations, upgrades, and patching, including on-premises-to-cloud and cross-tenant migrations with minimal disruption. • Design and enforce information architecture, governance, permissions models, and data-security/DLP controls; conduct periodic access and compliance reviews. • Automate provisioning, reporting, and routine administration using PowerShell (PnP), Power Automate, and the SharePoint REST/Graph APIs. • Monitor platform health and performance, maintain backup/DR procedures, and test recovery against defined RPO/RTO targets. • Document runbooks and knowledge-base articles, and mentor Level 1 and Level 2 administrators. Required Technical Skills • Expert-level administration of SharePoint Online and SharePoint Server, including topology, service applications, and hybrid configurations. • Strong PowerShell scripting, including the PnP module, for automation and bulk administration. • Working knowledge of Microsoft 365 administration — Entra ID (Azure AD), OneDrive, Teams, and the M365 admin center. • Solid grasp of SharePoint security, permissions, governance, and compliance (retention, DLP, sensitivity labels via Microsoft Purview). • Experience with SharePoint search, managed metadata, information architecture, and the Power Platform. • Understanding of supporting infrastructure (Windows Server, IIS, SQL Server, DNS, SSL/TLS) and migration tooling (e.g., ShareGate, Microsoft Migration Manager). Job Responsibilities : SharePoint Administrator — Level 3 Job Description Summary The Level 3 SharePoint Administrator is the senior technical authority for the organization\'s SharePoint environment across SharePoint Online (Microsoft 365) and on-premises/hybrid SharePoint Server. The role owns platform design, security, performance, and daily operation, resolves escalated incidents that lower tiers cannot, and mentors junior administrators — combining deep hands-on expertise with strong governance and automation skills. Key Responsibilities • Serve as the Tier 3 escalation point for all SharePoint incidents, diagnosing and resolving complex problems across SharePoint Online and SharePoint Server (on-premises/hybrid). • Architect, deploy, and maintain site collections, content types, managed metadata, search, and service applications per business and governance requirements. • Plan and execute migrations, upgrades, and patching, including on-premises-to-cloud and cros

Key Responsibilities

SharePoint Administrator — Level 3\\\\r\\\\nJob Description\\\\r\\\\nSummary\\\\r\\\\nThe Level 3 SharePoint Administrator is the senior technical authority for the organization\\\\\\\'s SharePoint environment across SharePoint Online (Microsoft 365) and on-premises/hybrid SharePoint Server. The role owns platform design, security, performance, and daily operation, resolves escalated incidents that lower tiers cannot, and mentors junior administrators — combining deep hands-on expertise with strong governance and automation skills.\\\\r\\\\nKey Responsibilities\\\\r\\\\n• Serve as the Tier 3 escalation point for all SharePoint incidents, diagnosing and resolving complex problems across SharePoint Online and SharePoint Server (on-premises/hybrid).\\\\r\\\\n• Architect, deploy, and maintain site collections, content types, managed metadata, search, and service applications per business and governance requirements.\\\\r\\\\n• Plan and execute migrations, upgrades, and patching, including on-premises-to-cloud and cross-tenant migrations with minimal disruption.\\\\r\\\\n• Design and enforce information architecture, governance, permissions models, and data-security/DLP controls; conduct periodic access and compliance reviews.\\\\r\\\\n• Automate provisioning, reporting, and routine administration using PowerShell (PnP), Power Automate, and the SharePoint REST/Graph APIs.\\\\r\\\\n• Monitor platform health and performance, maintain backup/DR procedures, and test recovery against defined RPO/RTO targets.\\\\r\\\\n• Document runbooks and knowledge-base articles, and mentor Level 1 and Level 2 administrators.\\\\r\\\\nRequired Technical Skills\\\\r\\\\n• Expert-level administration of SharePoint Online and SharePoint Server, including topology, service applications, and hybrid configurations.\\\\r\\\\n• Strong PowerShell scripting, including the PnP module, for automation and bulk administration.\\\\r\\\\n• Working knowledge of Microsoft 365 administration — Entra ID (Azure AD), OneDrive, Teams, and the M365 admin center.\\\\r\\\\n• Solid grasp of SharePoint security, permissions, governance, and compliance (retention, DLP, sensitivity labels via Microsoft Purview).\\\\r\\\\n• Experience with SharePoint search, managed metadata, information architecture, and the Power Platform.\\\\r\\\\n• Understanding of supporting infrastructure (Windows Server, IIS, SQL Server, DNS, SSL/TLS) and migration tooling (e.g., ShareGate, Microsoft Migration Manager).\\\\r\\\\n\\\\r\\\\n

Skill Requirements

SharePoint Administrator — Level 3 Job Description Summary The Level 3 SharePoint Administrator is the senior technical authority for the organization\'s SharePoint environment across SharePoint Online (Microsoft 365) and on-premises/hybrid SharePoint Server. The role owns platform design, security, performance, and daily operation, resolves escalated incidents that lower tiers cannot, and mentors junior administrators — combining deep hands-on expertise with strong governance and automation skills. Key Responsibilities • Serve as the Tier 3 escalation point for all SharePoint incidents, diagnosing and resolving complex problems across SharePoint Online and SharePoint Server (on-premises/hybrid). • Architect, deploy, and maintain site collections, content types, managed metadata, search, and service applications per business and governance requirements. • Plan and execute migrations, upgrades, and patching, including on-premises-to-cloud and cross-tenant migrations with minimal disruption. • Design and enforce information architecture, governance, permissions models, and data-security/DLP controls; conduct periodic access and compliance reviews. • Automate provisioning, reporting, and routine administration using PowerShell (PnP), Power Automate, and the SharePoint REST/Graph APIs. • Monitor platform health and performance, maintain backup/DR procedures, and test recovery against defined RPO/RTO targets. • Document runbooks and knowledge-base articles, and mentor Level 1 and Level 2 administrators. Required Technical Skills • Expert-level administration of SharePoint Online and SharePoint Server, including topology, service applications, and hybrid configurations. • Strong PowerShell scripting, including the PnP module, for automation and bulk administration. • Working knowledge of Microsoft 365 administration — Entra ID (Azure AD), OneDrive, Teams, and the M365 admin center. • Solid grasp of SharePoint security, permissions, governance, and compliance (retention, DLP, sensitivity labels via Microsoft Purview). • Experience with SharePoint search, managed metadata, information architecture, and the Power Platform. • Understanding of supporting infrastructure (Windows Server, IIS, SQL Server, DNS, SSL/TLS) and migration tooling (e.g., ShareGate, Microsoft Migration Manager).

Other Requirements

SharePoint Administrator — Level 3 Job Description Summary The Level 3 SharePoint Administrator is the senior technical authority for the organization\'s SharePoint environment across SharePoint Online (Microsoft 365) and on-premises/hybrid SharePoint Server. The role owns platform design, security, performance, and daily operation, resolves escalated incidents that lower tiers cannot, and mentors junior administrators — combining deep hands-on expertise with strong governance and automation skills. Key Responsibilities • Serve as the Tier 3 escalation point for all SharePoint incidents, diagnosing and resolving complex problems across SharePoint Online and SharePoint Server (on-premises/hybrid). • Architect, deploy, and maintain site collections, content types, managed metadata, search, and service applications per business and governance requirements. • Plan and execute migrations, upgrades, and patching, including on-premises-to-cloud and cross-tenant migrations with minimal disruption. • Design and enforce information architecture, governance, permissions models, and data-security/DLP controls; conduct periodic access and compliance reviews. • Automate provisioning, reporting, and routine administration using PowerShell (PnP), Power Automate, and the SharePoint REST/Graph APIs. • Monitor platform health and performance, maintain backup/DR procedures, and test recovery against defined RPO/RTO targets. • Document runbooks and knowledge-base articles, and mentor Level 1 and Level 2 administrators. Required Technical Skills • Expert-level administration of SharePoint Online and SharePoint Server, including topology, service applications, and hybrid configurations. • Strong PowerShell scripting, including the PnP module, for automation and bulk administration. • Working knowledge of Microsoft 365 administration — Entra ID (Azure AD), OneDrive, Teams, and the M365 admin center. • Solid grasp of SharePoint security, permissions, governance, and compliance (retention, DLP, sensitivity labels via Microsoft Purview). • Experience with SharePoint search, managed metadata, information architecture, and the Power Platform. • Understanding of supporting infrastructure (Windows Server, IIS, SQL Server, DNS, SSL/TLS) and migration tooling (e.g., ShareGate, Microsoft Migration Manager).