Subject Matter Expert (Support&Ops)

Apply Now โ†—
๐Ÿ“ Gautam Buddha Nagar, India

About this role

Job Summary

Active Directory & Group Policy (GPO) L3 Engineer

Job Summary

We are seeking an experienced Active Directory & GPO L3 Engineer responsible for the design, administration, troubleshooting, security, and optimization of enterprise Active Directory environments. The candidate will act as the highest-level technical escalation point for AD, DNS, Group Policy, authentication, and identity-related services while ensuring security compliance and operational stability. The role requires strong expertise in Windows Server, Active Directory Domain Services (ADDS), Group Policy Objects (GPO), PowerShell automation, and hybrid identity platforms.

Key Responsibilities

Active Directory Administration

  • Design, implement, and maintain Active Directory infrastructure.
  • Manage Domain Controllers, Sites & Services, Trust Relationships, and Forest/Domain Functional Levels.
  • Perform AD health checks, capacity planning, and performance optimization.
  • Manage OU structures, security groups, and delegation models.

Group Policy (GPO) Management

  • Design and implement enterprise GPO strategies.
  • Create, modify, troubleshoot, and optimize Group Policy Objects.
  • Manage GPO inheritance, WMI filtering, loopback processing, and security filtering.
  • Standardize endpoint security and configuration through GPOs.
  • Conduct GPO audits and maintain backup/recovery procedures.

Security & Compliance

  • Implement AD security hardening and Tiered Administration.
  • Monitor privileged accounts and administrative access.
  • Review AD audit logs and compliance reports.
  • Address vulnerabilities, replication issues, and security findings.

Troubleshooting & Escalations

  • Provide L3 support for critical incidents and problem management.
  • Resolve replication failures, DNS issues, authentication problems, and GPO processing errors.
  • Perform root cause analysis (RCA) and preventive actions.
  • Support DR exercises and recovery validation.

Mandatory Technical Skills

  • Active Directory Domain Services (ADDS)
  • Group Policy Management (GPO)
  • Windows Server 2016/2019/2022
  • DNS, DHCP, LDAP, Kerberos
  • PowerShell Scripting
  • AD Sites & Services
  • AD Replication Management
  • Trusts and Forest Management
  • Azure AD / Microsoft Entra ID
  • Microsoft 365 Identity Integration
  • Security Hardening & Audit Compliance

ย 

Key Responsibilities

Active Directory & Group Policy (GPO) L3 Engineer

Job Summary

We are seeking an experienced Active Directory & GPO L3 Engineer responsible for the design, administration, troubleshooting, security, and optimization of enterprise Active Directory environments. The candidate will act as the highest-level technical escalation point for AD, DNS, Group Policy, authentication, and identity-related services while ensuring security compliance and operational stability. The role requires strong expertise in Windows Server, Active Directory Domain Services (ADDS), Group Policy Objects (GPO), PowerShell automation, and hybrid identity platforms.

Key Responsibilities

Active Directory Administration

  • Design, implement, and maintain Active Directory infrastructure.
  • Manage Domain Controllers, Sites & Services, Trust Relationships, and Forest/Domain Functional Levels.
  • Perform AD health checks, capacity planning, and performance optimization.
  • Manage OU structures, security groups, and delegation models.

Group Policy (GPO) Management

  • Design and implement enterprise GPO strategies.
  • Create, modify, troubleshoot, and optimize Group Policy Objects.
  • Manage GPO inheritance, WMI filtering, loopback processing, and security filtering.
  • Standardize endpoint security and configuration through GPOs.
  • Conduct GPO audits and maintain backup/recovery procedures.

Security & Compliance

  • Implement AD security hardening and Tiered Administration.
  • Monitor privileged accounts and administrative access.
  • Review AD audit logs and compliance reports.
  • Address vulnerabilities, replication issues, and security findings.

Troubleshooting & Escalations

  • Provide L3 support for critical incidents and problem management.
  • Resolve replication failures, DNS issues, authentication problems, and GPO processing errors.
  • Perform root cause analysis (RCA) and preventive actions.
  • Support DR exercises and recovery validation.

Mandatory Technical Skills

  • Active Directory Domain Services (ADDS)
  • Group Policy Management (GPO)
  • Windows Server 2016/2019/2022
  • DNS, DHCP, LDAP, Kerberos
  • PowerShell Scripting
  • AD Sites & Services
  • AD Replication Management
  • Trusts and Forest Management
  • Azure AD / Microsoft Entra ID
  • Microsoft 365 Identity Integration
  • Security Hardening & Audit Compliance

ย 

Skill Requirements

Active Directory & Group Policy (GPO) L3 Engineer

Job Summary

We are seeking an experienced Active Directory & GPO L3 Engineer responsible for the design, administration, troubleshooting, security, and optimization of enterprise Active Directory environments. The candidate will act as the highest-level technical escalation point for AD, DNS, Group Policy, authentication, and identity-related services while ensuring security compliance and operational stability. The role requires strong expertise in Windows Server, Active Directory Domain Services (ADDS), Group Policy Objects (GPO), PowerShell automation, and hybrid identity platforms.

Key Responsibilities

Active Directory Administration

  • Design, implement, and maintain Active Directory infrastructure.
  • Manage Domain Controllers, Sites & Services, Trust Relationships, and Forest/Domain Functional Levels.
  • Perform AD health checks, capacity planning, and performance optimization.
  • Manage OU structures, security groups, and delegation models.

Group Policy (GPO) Management

  • Design and implement enterprise GPO strategies.
  • Create, modify, troubleshoot, and optimize Group Policy Objects.
  • Manage GPO inheritance, WMI filtering, loopback processing, and security filtering.
  • Standardize endpoint security and configuration through GPOs.
  • Conduct GPO audits and maintain backup/recovery procedures.

Security & Compliance

  • Implement AD security hardening and Tiered Administration.
  • Monitor privileged accounts and administrative access.
  • Review AD audit logs and compliance reports.
  • Address vulnerabilities, replication issues, and security findings.

Troubleshooting & Escalations

  • Provide L3 support for critical incidents and problem management.
  • Resolve replication failures, DNS issues, authentication problems, and GPO processing errors.
  • Perform root cause analysis (RCA) and preventive actions.
  • Support DR exercises and recovery validation.

Mandatory Technical Skills

  • Active Directory Domain Services (ADDS)
  • Group Policy Management (GPO)
  • Windows Server 2016/2019/2022
  • DNS, DHCP, LDAP, Kerberos
  • PowerShell Scripting
  • AD Sites & Services
  • AD Replication Management
  • Trusts and Forest Management
  • Azure AD / Microsoft Entra ID
  • Microsoft 365 Identity Integration
  • Security Hardening & Audit Compliance

ย 

Other Requirements

Active Directory & Group Policy (GPO) L3 Engineer

Job Summary

We are seeking an experienced Active Directory & GPO L3 Engineer responsible for the design, administration, troubleshooting, security, and optimization of enterprise Active Directory environments. The candidate will act as the highest-level technical escalation point for AD, DNS, Group Policy, authentication, and identity-related services while ensuring security compliance and operational stability. The role requires strong expertise in Windows Server, Active Directory Domain Services (ADDS), Group Policy Objects (GPO), PowerShell automation, and hybrid identity platforms.

Key Responsibilities

Active Directory Administration

  • Design, implement, and maintain Active Directory infrastructure.
  • Manage Domain Controllers, Sites & Services, Trust Relationships, and Forest/Domain Functional Levels.
  • Perform AD health checks, capacity planning, and performance optimization.
  • Manage OU structures, security groups, and delegation models.

Group Policy (GPO) Management

  • Design and implement enterprise GPO strategies.
  • Create, modify, troubleshoot, and optimize Group Policy Objects.
  • Manage GPO inheritance, WMI filtering, loopback processing, and security filtering.
  • Standardize endpoint security and configuration through GPOs.
  • Conduct GPO audits and maintain backup/recovery procedures.

Security & Compliance

  • Implement AD security hardening and Tiered Administration.
  • Monitor privileged accounts and administrative access.
  • Review AD audit logs and compliance reports.
  • Address vulnerabilities, replication issues, and security findings.

Troubleshooting & Escalations

  • Provide L3 support for critical incidents and problem management.
  • Resolve replication failures, DNS issues, authentication problems, and GPO processing errors.
  • Perform root cause analysis (RCA) and preventive actions.
  • Support DR exercises and recovery validation.

Mandatory Technical Skills

  • Active Directory Domain Services (ADDS)
  • Group Policy Management (GPO)
  • Windows Server 2016/2019/2022
  • DNS, DHCP, LDAP, Kerberos
  • PowerShell Scripting
  • AD Sites & Services
  • AD Replication Management
  • Trusts and Forest Management
  • Azure AD / Microsoft Entra ID
  • Microsoft 365 Identity Integration
  • Security Hardening & Audit Compliance

ย 

Frequently Asked Questions

Is the salary disclosed for the Subject Matter Expert (Support&Ops) position at HCLTech?
The salary for this Subject Matter Expert (Support&Ops) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Subject Matter Expert (Support&Ops) position at HCLTech located?
This Subject Matter Expert (Support&Ops) role at HCLTech is based in Gautam Buddha Nagar, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Subject Matter Expert (Support&Ops) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Subject Matter Expert (Support&Ops) job at HCLTech posted?
This Subject Matter Expert (Support&Ops) position at HCLTech was posted on Sep 18, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Subject Matter Expert (Support&Ops)
HCLTech
Apply for this role โ†—

You'll be redirected to HCLTech's official application page on successfactors.