Subject Matter Expert (Support&Ops)

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📍 Gautam Buddha Nagar, India

About this role

Job Summary

Job Description – Azure Kubernetes Platform

Required Mandatory Skills –

  • PRE (PaaS/CaaS/Kubernetes/AKS expertise)
  • Azure DevOps, AKS hands on experience & knowledge
  • Platform automation for (AKS / Kubernetes/Azure PaaS etc..)
  • Strong & must scritpting skills using Terrraform/Ansible/ARM
  • Certified in Azure Public cloud with strong ARM/Terrraform/Ansible knowledge

 

  1. Objectives of this Role
  • Run the production environment by monitoring availability and taking a holistic view of system health
  • Build software and systems to manage public cloud platform infrastructure and applications supporting Platform automation
  • Improve reliability, quality, and time-to-market of application solutions.
  • Measure and optimize system/platform performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
  • Provide primary operational support for Azure Cloud Platforms and CNCF tools (AKS/ACR and other Azure PaaS platforms)
  • Support Azure DevOps/GitOps pipelines for automated platform provisioning and day to day management & support activities.
  1. Daily and Monthly Responsibilities
  • Gather and analyze metrics from both operating systems and Container orchestrators to assist in performance tuning and fault finding
  • Partner with development teams to improve services through rigorous testing and release procedures
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service level objectives
  1. Required Skills and Qualifications
  • Bachelor’s degree in computer science or related discipline.
  • Hands-on Experience with Azure Cloud platorm services including Infrastructure services as well as Container Orchestrators & Registry (AKS , ACR etc).
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  • Good knowledge of Azure Cloud services with Hands-on exposure
  • Ability to work with leading DevOps solutions like Azure DevOps/Jenkins.
  • Knowledge and work experience in Automation tools like Terraform, Ansible.
  • Knowledge of Monitoring and Logging solutions like Azure monitor, Prometheus, Grafana, Datadog etc. with ability to customize dashboards, define SLOs, Error Budgets etc.

 

  4.  Relevant Experience: 5 – 7 years

Key Responsibilities

Job Description – Azure Kubernetes Platform

Required Mandatory Skills –

  • PRE (PaaS/CaaS/Kubernetes/AKS expertise)
  • Azure DevOps, AKS hands on experience & knowledge
  • Platform automation for (AKS / Kubernetes/Azure PaaS etc..)
  • Strong & must scritpting skills using Terrraform/Ansible/ARM
  • Certified in Azure Public cloud with strong ARM/Terrraform/Ansible knowledge

 

  1. Objectives of this Role
  • Run the production environment by monitoring availability and taking a holistic view of system health
  • Build software and systems to manage public cloud platform infrastructure and applications supporting Platform automation
  • Improve reliability, quality, and time-to-market of application solutions.
  • Measure and optimize system/platform performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
  • Provide primary operational support for Azure Cloud Platforms and CNCF tools (AKS/ACR and other Azure PaaS platforms)
  • Support Azure DevOps/GitOps pipelines for automated platform provisioning and day to day management & support activities.
  1. Daily and Monthly Responsibilities
  • Gather and analyze metrics from both operating systems and Container orchestrators to assist in performance tuning and fault finding
  • Partner with development teams to improve services through rigorous testing and release procedures
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service level objectives
  1. Required Skills and Qualifications
  • Bachelor’s degree in computer science or related discipline.
  • Hands-on Experience with Azure Cloud platorm services including Infrastructure services as well as Container Orchestrators & Registry (AKS , ACR etc).
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  • Good knowledge of Azure Cloud services with Hands-on exposure
  • Ability to work with leading DevOps solutions like Azure DevOps/Jenkins.
  • Knowledge and work experience in Automation tools like Terraform, Ansible.
  • Knowledge of Monitoring and Logging solutions like Azure monitor, Prometheus, Grafana, Datadog etc. with ability to customize dashboards, define SLOs, Error Budgets etc.

 

  4.  Relevant Experience: 5 – 7 years

Skill Requirements

Job Description – Azure Kubernetes Platform

Required Mandatory Skills –

  • PRE (PaaS/CaaS/Kubernetes/AKS expertise)
  • Azure DevOps, AKS hands on experience & knowledge
  • Platform automation for (AKS / Kubernetes/Azure PaaS etc..)
  • Strong & must scritpting skills using Terrraform/Ansible/ARM
  • Certified in Azure Public cloud with strong ARM/Terrraform/Ansible knowledge

 

  1. Objectives of this Role
  • Run the production environment by monitoring availability and taking a holistic view of system health
  • Build software and systems to manage public cloud platform infrastructure and applications supporting Platform automation
  • Improve reliability, quality, and time-to-market of application solutions.
  • Measure and optimize system/platform performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
  • Provide primary operational support for Azure Cloud Platforms and CNCF tools (AKS/ACR and other Azure PaaS platforms)
  • Support Azure DevOps/GitOps pipelines for automated platform provisioning and day to day management & support activities.
  1. Daily and Monthly Responsibilities
  • Gather and analyze metrics from both operating systems and Container orchestrators to assist in performance tuning and fault finding
  • Partner with development teams to improve services through rigorous testing and release procedures
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service level objectives
  1. Required Skills and Qualifications
  • Bachelor’s degree in computer science or related discipline.
  • Hands-on Experience with Azure Cloud platorm services including Infrastructure services as well as Container Orchestrators & Registry (AKS , ACR etc).
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  • Good knowledge of Azure Cloud services with Hands-on exposure
  • Ability to work with leading DevOps solutions like Azure DevOps/Jenkins.
  • Knowledge and work experience in Automation tools like Terraform, Ansible.
  • Knowledge of Monitoring and Logging solutions like Azure monitor, Prometheus, Grafana, Datadog etc. with ability to customize dashboards, define SLOs, Error Budgets etc.

 

  4.  Relevant Experience: 5 – 7 years

Other Requirements

Job Description – Azure Kubernetes Platform

Required Mandatory Skills –

  • PRE (PaaS/CaaS/Kubernetes/AKS expertise)
  • Azure DevOps, AKS hands on experience & knowledge
  • Platform automation for (AKS / Kubernetes/Azure PaaS etc..)
  • Strong & must scritpting skills using Terrraform/Ansible/ARM
  • Certified in Azure Public cloud with strong ARM/Terrraform/Ansible knowledge

 

  1. Objectives of this Role
  • Run the production environment by monitoring availability and taking a holistic view of system health
  • Build software and systems to manage public cloud platform infrastructure and applications supporting Platform automation
  • Improve reliability, quality, and time-to-market of application solutions.
  • Measure and optimize system/platform performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
  • Provide primary operational support for Azure Cloud Platforms and CNCF tools (AKS/ACR and other Azure PaaS platforms)
  • Support Azure DevOps/GitOps pipelines for automated platform provisioning and day to day management & support activities.
  1. Daily and Monthly Responsibilities
  • Gather and analyze metrics from both operating systems and Container orchestrators to assist in performance tuning and fault finding
  • Partner with development teams to improve services through rigorous testing and release procedures
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Balance feature development speed and reliability with well-defined service level objectives
  1. Required Skills and Qualifications
  • Bachelor’s degree in computer science or related discipline.
  • Hands-on Experience with Azure Cloud platorm services including Infrastructure services as well as Container Orchestrators & Registry (AKS , ACR etc).
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  • Good knowledge of Azure Cloud services with Hands-on exposure
  • Ability to work with leading DevOps solutions like Azure DevOps/Jenkins.
  • Knowledge and work experience in Automation tools like Terraform, Ansible.
  • Knowledge of Monitoring and Logging solutions like Azure monitor, Prometheus, Grafana, Datadog etc. with ability to customize dashboards, define SLOs, Error Budgets etc.

 

  4.  Relevant Experience: 5 – 7 years

Frequently Asked Questions

Is the salary disclosed for the Subject Matter Expert (Support&Ops) position at HCLTech?
The salary for this Subject Matter Expert (Support&Ops) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Subject Matter Expert (Support&Ops) position at HCLTech located?
This Subject Matter Expert (Support&Ops) role at HCLTech is based in Gautam Buddha Nagar, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Subject Matter Expert (Support&Ops) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Subject Matter Expert (Support&Ops) job at HCLTech posted?
This Subject Matter Expert (Support&Ops) position at HCLTech was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Subject Matter Expert (Support&Ops)
HCLTech
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