Subject Matter Expert (Support&Ops)

HCLTech
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📍 Melbourne City, Australia

About this role

Job Summary

Must have

  • Experience working in an Agile, fast paced, DevOps environment.
  • Experience in Platform Lifecycle Management
  • Good knowledge and experience in system automation, deployment, and implementation.
  • Experience in the software development process and tools and languages like Shell scripting, Git.
  • Experience in creating architecture on DevOps Lifecycle for PaaS & AKS / Kubernetes platforms.
  • Experience in technical leadership of the complete DevOps infrastructure.
  • Experience in creating software deployment strategies that are essential for the successful deployment of software or infrastructure in the various environment.
  • Passion & knowledge in creating technology infrastructure, automation tools, and maintaining configuration management.
  • Accountable for conducting training sessions for the juniors in the team and mentor them.
  • Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
  • Develop tooling and process to drive and improve customer experience, create playbooks/runbooks.
  • Knowledge of Source control system, debugging tools, testing tools used in MS technologies & Java App and Open-source Dev environment.
  • Strong communication skills.

 

Must have.

  • Technical expertise in cloud Platform-as-a-Service (PaaS) technologies like Azure PaaS, AKS etc.
  • Technical expertise in Azure DevOps, Azure Repo, Jenkins (Continuous Delivery process and tools) Git, Github, etc. including migrations from one to another (source code repositories).
  • Technical expertise in Azure Cloud Foundation, ARM, Terraform, Ansible
  • DevOps Certification

 

Key Responsibilities

Must have

  • Experience working in an Agile, fast paced, DevOps environment.
  • Experience in Platform Lifecycle Management
  • Good knowledge and experience in system automation, deployment, and implementation.
  • Experience in the software development process and tools and languages like Shell scripting, Git.
  • Experience in creating architecture on DevOps Lifecycle for PaaS & AKS / Kubernetes platforms.
  • Experience in technical leadership of the complete DevOps infrastructure.
  • Experience in creating software deployment strategies that are essential for the successful deployment of software or infrastructure in the various environment.
  • Passion & knowledge in creating technology infrastructure, automation tools, and maintaining configuration management.
  • Accountable for conducting training sessions for the juniors in the team and mentor them.
  • Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
  • Develop tooling and process to drive and improve customer experience, create playbooks/runbooks.
  • Knowledge of Source control system, debugging tools, testing tools used in MS technologies & Java App and Open-source Dev environment.
  • Strong communication skills.

 

Must have.

  • Technical expertise in cloud Platform-as-a-Service (PaaS) technologies like Azure PaaS, AKS etc.
  • Technical expertise in Azure DevOps, Azure Repo, Jenkins (Continuous Delivery process and tools) Git, Github, etc. including migrations from one to another (source code repositories).
  • Technical expertise in Azure Cloud Foundation, ARM, Terraform, Ansible
  • DevOps Certification

 

Skill Requirements

Must have

  • Experience working in an Agile, fast paced, DevOps environment.
  • Experience in Platform Lifecycle Management
  • Good knowledge and experience in system automation, deployment, and implementation.
  • Experience in the software development process and tools and languages like Shell scripting, Git.
  • Experience in creating architecture on DevOps Lifecycle for PaaS & AKS / Kubernetes platforms.
  • Experience in technical leadership of the complete DevOps infrastructure.
  • Experience in creating software deployment strategies that are essential for the successful deployment of software or infrastructure in the various environment.
  • Passion & knowledge in creating technology infrastructure, automation tools, and maintaining configuration management.
  • Accountable for conducting training sessions for the juniors in the team and mentor them.
  • Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
  • Develop tooling and process to drive and improve customer experience, create playbooks/runbooks.
  • Knowledge of Source control system, debugging tools, testing tools used in MS technologies & Java App and Open-source Dev environment.
  • Strong communication skills.

 

Must have.

  • Technical expertise in cloud Platform-as-a-Service (PaaS) technologies like Azure PaaS, AKS etc.
  • Technical expertise in Azure DevOps, Azure Repo, Jenkins (Continuous Delivery process and tools) Git, Github, etc. including migrations from one to another (source code repositories).
  • Technical expertise in Azure Cloud Foundation, ARM, Terraform, Ansible
  • DevOps Certification

 

Other Requirements

Git, GitHub, Gitlab, Azure DevOps, Ansible, Terraform, Jenkins, Docker, AKS, Scripting languages: Bash, PowerShell, Python

Frequently Asked Questions

Is the salary disclosed for the Subject Matter Expert (Support&Ops) position at HCLTech?
The salary for this Subject Matter Expert (Support&Ops) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Subject Matter Expert (Support&Ops) position at HCLTech located?
This Subject Matter Expert (Support&Ops) role at HCLTech is based in Melbourne City, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Subject Matter Expert (Support&Ops) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Subject Matter Expert (Support&Ops) job at HCLTech posted?
This Subject Matter Expert (Support&Ops) position at HCLTech was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Subject Matter Expert (Support&Ops)
HCLTech
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