Student Success Advisor

Company Description

SAE Auckland, part of the leading global education provider Navitas, delivers industry-led higher education courses in Audio, Screen, Music Production and Songwriting. SAE Auckland is accredited as an NZQA Degree-granting institution. In our most recent NZQA External Evaluation and Review (EER) SAE Auckland was awarded a Category 1 rating.

With over 40 campuses globally, SAE has been delivering outstanding industry-focused education since 1976. We have set the benchmark for tertiary level qualifications in creative media. We love what we do, and we are committed to the provision of education options that challenge, develop and inspire.

Job Description

Student Success Advisors help students successfully navigate and complete SAE programmes. This may involve individual or group tutorials on specific course-related topics and in areas such as research, academic writing, practical studio skills, and essential study skills like time management. Student Success Advisors also assist students in connecting with relevant professional services, including counselling, when needed.

The Student Success Advisor may also participate in the development and implementation of relevant strategies and initiatives to help students from marginalised and underrepresented populations feel welcomed, connected, and supported at SAE Auckland.  

This role is part-time for a 6-month fixed-term period (Oct 2026-April 2027) working two days a week. 

Qualifications

The person we seek will ideally have the following:

• A tertiary qualification in a creative media discipline or in academic/learning support
• Knowledge of the tertiary education sector, particularly within creative media contexts
• Experience with supporting students, ideally within a tertiary environment
• Experience of the music, audio, songwriting or screen industry would be advantageous
• Be connected to and have experience working with marginalised communities is advantageous

Additional Information

At SAE, our employee perks and benefits include: 

• Access to global career opportunities across the Navitas portfolio
• Work in Parnell village, just a short walk from Auckland’s CBD
• Free car-parking space on site
• Creative, modern, world-class facilities
• Genuine flexibility with hybrid working arrangements
• Two paid volunteer days per year for your passionate causes
• Health & well-being packages including free counselling and well-being specialist support for employees and family members
• Access to LinkedIn Learning and professional development opportunities

Diversity Equity and Inclusion:                                                                                                                                 
SAE, as part of Navitas, promotes and embraces an inclusive and diverse workforce. We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups. SAE is committed to creating and maintaining a culturally sensitive work and study environment that honours Te Tiriti o Waitangi.

We believe equity, flexibility and diversity deliver a rich and collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and are given opportunities to thrive.  

How to apply: 

• Submit your CV (if including a cover letter please note you can upload this on the 2nd page of the application process)
• Please note applicants are assessed upon receipt, so you are encouraged to apply now.
• Like to find out more?  For a confidential discussion, a copy of the Position Description, or to inquire about the salary range, please contact: Dr Suzette Major, Campus Director. Contact details are on the SAE Auckland website. 

All applicants must have full working rights within New Zealand to apply for this role and be able to provide the evidence of a recent Criminal Record Check. 

About Navitas 
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The Navitas portfolio employees over 5000 staff and supports over 60,000 students and encompasses a broad selection of partners, locations, and opportunities, including university pathway programs, English language qualifications, employment training, creative media training, and more.

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