Student Engagement Officer

Company Description

Every institution values excellence. What matters most is why.
Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them.

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Job Description

Working closely with students, the Student Engagement Officer plays a key role in providing operational support and student engagement activities to assist students experiencing accommodation and cost of living challenges.

The role contributes to the delivery of support programs, develops and maintains information resources, coordinates student communications and events, and works collaboratively with internal and external stakeholders to ensure students can navigate accommodation and cost of living challenges.

About you

To succeed in this role you are passionate about student wellbeing, highly organised, culturally capable, and confident working directly with students experiencing financial and accommodation pressures.

 Essential skills and experience

• Experience in student support, advisory services in a student services, welfare, community, not-for-profit, social services or higher education environment.
• Excellent interpersonal skills with the ability to build rapport and communicate effectively with people from diverse cultural, linguistic and socioeconomic backgrounds.
• Strong written communication skills, including experience developing web content, digital communications, promotional materials or student-facing resources.
• Experience planning, coordinating and delivering events, workshops, campaigns or engagement activities.
• Proven ability to manage multiple priorities and work independently while maintaining high levels of accuracy and attention to detail.
• Experience working collaboratively with a wide range of stakeholders and building productive partnerships.
• Sound digital literacy and confidence using web content management systems, student systems, Microsoft 365 and digital communication tools.
• Demonstrated ability to handle sensitive matters with professionalism, discretion and compassion.
• Strong problem-solving skills and the ability to identify appropriate referral pathways for students requiring additional support.

What we can offer

This is a fixed-term (12 months) full time position, based primarily at Brisbane South (Nathan). As Griffith is a multi-site University you may be required to work across other locations.

Salary Range

Base Salary Hew 5 in the range of $82,415  - $92,456 per annum plus 17% Superannuation. The salary including superannuation is in the range $96,426 -$108,174 per annum.

Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Qualifications

Additional Information

As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

• Wide range of Learning and Development opportunities.
• Some mix of on campus and work from home options available and a supportive work environment.
• Salary packaging options and corporate health discounts.

Griffith's strategic goals are to also increase the proportion of women in senior academic and administrative roles and in Science, Technology, Engineering, Mathematics and Medicine (STEMM).

How to apply
At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information, please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

Please submit your application online and ensure it includes the following:

• A cover letter (no longer than 1page) that outlines your skills, knowledge and experience you can bring to the position. Please review the Position Description for reference.

For further information specifically about this role, please contact Nathan Seng, Manager, Student Success via n.seng@griffith.edu.au 

Closing date: Sunday 30th August 2026 at 11:59 pm AEST. All applications must be submitted online.