Strategy & Operations Director (COO Office)
tripactions
Strategy & Operations Director (COO Office)
tripactions· Engineering
About this role
Navan is looking for an experienced Strategy & Operations Director to help shape and drive execution of the company's highest-priority strategic initiatives.
Reporting to the VP of Strategy & Operations within the COO Office, this role sits at the centre of Navan's enterprise execution engine. The COO Office is responsible for translating company strategy into operational reality, partnering with leaders across the business to solve complex problems, drive alignment, and accelerate execution on Navan's most important priorities.
As a senior member of the Strategy & Operations team, you will independently lead strategic workstreams, develop executive-level recommendations, and drive complex cross-functional initiatives from concept through delivery. You'll partner closely with the VP of Strategy & Operations to help scale the effectiveness of the COO Office.
This is a highly visible role offering the opportunity to influence company-wide priorities and help shape how Navan operates as it continues to scale globally.
What You'll Do
- Serve as a strategic thought partner to the VP of Strategy & Operations, helping define priorities, solve complex business problems, and develop strategic recommendations for executive decision-making
- Lead multiple strategic initiatives spanning business units, functions, and regions, owning workstreams from problem definition and scoping through execution and successful delivery
- Structure ambiguous business problems, conduct rigorous analysis, evaluate strategic options, and develop clear, data-driven recommendations
- Drive cross-functional execution by aligning stakeholders, coordinating delivery, and proactively resolving dependencies, risks, and execution blockers
- Design and continuously improve operating models, governance processes, and execution frameworks that enable effective delivery of complex company-wide initiatives.
- Develop executive reporting and governance mechanisms that provide leadership with clear visibility into initiative progress, key risks, decisions, and outcomes
- Identify opportunities to improve company performance and proactively develop initiatives that advance Navan's strategic objectives
- Partner with the VP of Strategy & Operations in running the COO Office, including leadership operating rhythms, executive communications, business reviews, Board and Executive Staff materials, and special projects
- Conduct strategic analyses and lead ad hoc projects supporting the COO organisation across Product, Engineering, Operations, Account Management, Support, Infrastructure, IT and Security
What We're Looking For
- 8+ years of experience in Strategy Consulting (top-tier), Strategy & Operations within a high-growth technology company, or as Chief of Staff to a CEO or COO. Experience in Travel, FinTech SaaS is preferred
- Demonstrated experience leading complex strategic initiatives from problem definition through execution, delivering measurable business outcomes
- Exceptional analytical, structured problem-solving, and programme management skills
- Proven ability to independently lead multiple cross-functional initiatives in fast-paced, highly ambiguous environments
- Strong business judgement with the ability to develop thoughtful recommendations, balance competing priorities, and navigate complex trade-offs
- Excellent stakeholder management skills with a demonstrated ability to influence senior leaders and drive alignment without direct authority
- Comfortable operating with a high degree of autonomy while partnering closely with executive leadership on strategic direction and key decisions
- Outstanding written and verbal communication skills, including experience preparing executive-level presentations and communicating effectively with senior leadership and Boards
- High emotional intelligence, sound judgement, and a strong bias for action.
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
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Frequently Asked Questions
Is the salary disclosed for the Strategy & Operations Director (COO Office) position at tripactions?
The salary for this Strategy & Operations Director (COO Office) role at tripactions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Strategy & Operations Director (COO Office) position at tripactions located?
This Strategy & Operations Director (COO Office) role at tripactions is based in London, UK. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Strategy & Operations Director (COO Office) at tripactions belong to?
This Strategy & Operations Director (COO Office) position is part of the Engineering department at tripactions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Strategy & Operations Director (COO Office) position at tripactions?
Click the "Apply Now" button on this page. You will be redirected to tripactions's official application portal hosted on greenhouse where you can submit your application directly.
When was the Strategy & Operations Director (COO Office) job at tripactions posted?
This Strategy & Operations Director (COO Office) position at tripactions was posted on Aug 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Strategy & Operations Director (COO Office)
tripactions
You'll be redirected to tripactions's official application page on Greenhouse.