Store Team Lead - Full Time - Nike Store Crete
About this role
As our Nike Store Lead, your mission will be to build the bond between the consumer and the brand by providing the highest level of service and inspiring with powerful brand stories adapted to the retail setting.
Responsibilities
Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
Handle more complex transactions or customer service situations
Provide expertise in one or more areas or functions (shipping and receiving, cashier duties, and customer service)
Seek ongoing training and education to further develop expertise
Assist managers in conducting formal onboarding and training programs for associates
Assist with loss prevention efforts by providing proactive customer service
Assist in coordinating work of other associates
May have key holder responsibilities
High school diploma or equivalent
3 years retail experience
Basic computer skills including Microsoft Office
Ability to work weekends, evenings and holidays as needed
Frequently Asked Questions
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You'll be redirected to nike's official application page on Workday.