Store Manager
tapestry
Store Manager
About this role
Position: Store Manager
Location: Toronto, ON, Canada
Whizz, a leader in innovative transportation solutions for delivery riders, is seeking a strategic and results-driven Store Manager. This is a leadership role where you will oversee all store operations, drive sales, develop a high-performing team, and ensure an exceptional customer experience.
Key Responsibilities:
P&L & Strategic Growth: Drive overall store profitability by growing revenue, optimizing workflows, and implementing cost-reduction strategies through efficient resource usage.
Team Leadership & Development: Build, train, and mentor the entire store team (CSRs and Mechanics). Foster a high-accountability culture of ownership and discipline to meet all operational and performance goals.
Customer & Sales Excellence: Achieve subscription and accessory sales targets. Ensure an outstanding customer experience across all stages to minimize churn and manage complex escalations.
Asset & ERP Accountability: Serve as the single point of responsibility for achieving 100% ERP accuracy for all store inventory. Conduct daily checks, resolve discrepancies, and lead loss prevention efforts.
Operational Mastery: Own the full bike readiness cycle, from diagnostics and repair prioritization to final Quality Assurance (QA). Ensure timely completion of all repair workflows (RTC/RTF) and strict compliance with safety SOPs.
Data & Insights: Analyze operational, sales, and inventory data to provide weekly KPI reports to leadership and recommend strategic improvements to product, pricing, and overall efficiency."
- Minimum 3 years of managerial experience in retail, consumer services, or fast-paced operational environments.
- Proven leadership and team development skills.
- Strong business acumen with the ability to analyze performance metrics and implement strategic plans.
- Excellent communication, problem-solving, and organizational skills.
- Understanding of e-bike mechanics or related technical experience (preferred).
- Experience with ERP/CRM systems and reporting tools (preferred).
Frequently Asked Questions
Is the salary disclosed for the Store Manager position at Whizz?
The salary for this Store Manager role at Whizz is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Store Manager position at Whizz located?
This Store Manager role at Whizz is based in Toronto, Ontario, Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Store Manager position at Whizz?
Click the "Apply Now" button on this page. You will be redirected to Whizz's official application portal hosted on workable where you can submit your application directly.
When was the Store Manager job at Whizz posted?
This Store Manager position at Whizz was posted on Aug 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Store Manager
Whizz
You'll be redirected to Whizz's official application page on workable.